Cannot Log In Xbox Account that has not been logged into for 140+ Days

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2026-11-11T10:02:08.9866667+00:00

I had a Microsoft/Xbox account, but I cannot access it. I had hooked it to an email I do not have access to, and Microsoft's websites keep asking me to provide a code sent to the email. I do not use an Xbox console. I have two passwords, but I don't know which one is for Xbox and which one is for Microsoft. With the information provided, can you help me log into my account?

Outlook | Web | Outlook.com | Account management, security, and privacy
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