Windows keeps asking me to verify my account every time I login to my desktop

Cave_Painter 0 Reputation points
2026-11-09T11:23:09.2566667+00:00

I have 2 Windows PC's, both running Windows 11 Pro. A desktop, giving me the Windows login problems, and a laptop that doesn't.

  1. Turn on the desktop each morning. This gives me the expected logon screen (image Logon01.JPG).Logon01
  2. Press a button/click mouse, I get my account image and account (both hidden in the attached image - Logon02.JPG).Logon02
  3. Click the Sign In link, I get the image Logon03.JPG. It's a bit blurry - at the top it has recognised the account I logon with (@hotmail.com), but rather than asking for my password, it's asking to verify my account, using one of my account verification email addresses (@yahoo.co.uk). I've done this over several days, but am asked again the next day. Another option on this screen is to use another option to verify my account (the exact words are blurred on the image I'm afraid - Logon03.JPG). This time I choose the link for that option.Logon03
  4. That gives me the Choose a way to sign in form. This form includes 3 options, either Use my Password, or use one of the verification email addresses attached to my account (Image Logon04.JPG). This time I choose Use my Password.Logon04
  5. Image Logon05.JPG is a pretty standard Microsoft login password form. I complete the password and press the Sign In button. Logon05
  6. Note that on my laptop, using the same account, I've gone from the start screen (#1 above, image Logon01.JPG), straight to the invite to enter a password, on the same start screen, without steps 2-5, and I'm straight into Windows.
  7. Back to the desktop PC, after entering the password, I get another screen asking me to verify my identity (image Logon06.JPG). Regardless of which I choose, I get a similar screen.Logon06
  8. Logon07.JPG asks me to type in the full email address I want to use to verify my account.Logon07
  9. So I do that, enter the code, and I'm finally in Windows.

This started happening on my desktop occasionally, it was a bit of a pain, but not a big deal. Until over the last few weeks it's now happening every morning. I've tried searching forums and using the Microsoft support facility (including the AI chat facility, each of which are now useless as far as my problem is concerned), and found similar problems on forums without finding anything that helps. Hoping that the screenshots help, but aware that a long post like this, while trying to cover the problem, may put people off reading the whole thing.

Windows for home | Windows 11 | Accounts, profiles, and login
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  1. Thomas4-N 23,265 Reputation points Microsoft External Staff Moderator
    2026-11-11T08:02:38.03+00:00

    Hello Cave_Painter,

    Thanks for documenting the sign-in process. I understand you're trying to get back to a normal password sign-in without having to verify your identity every morning.

    From your screenshots, Windows appears to be opening a separate Microsoft account authentication window instead of taking you directly to the usual password sign-in screen. Since your password works, the repeated identity verification seems to be the main issue rather than an incorrect password.

    Before changing your Windows account configuration, could you check one thing on the affected desktop?

    Go to Settings > Accounts > Sign-in options and let me know whether PIN (Windows Hello) is already configured.

    If it is, does the lock screen offer a PIN option under Sign-in options, or does it only show the Sign in link from your screenshot?

    That distinction may help us identify the next appropriate step without unnecessarily disconnecting your Microsoft account.

    Was this answer helpful?

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