I cannot log into my Email ive had since a child its on my old phone number i dont have anymore, and u keep decling my recovery appeal.

shae 0 Reputation points
2026-11-06T15:58:14.4633333+00:00

Hi, I need help recovering my old Hotmail account, which I've had since 2017.

I no longer have access to the phone number registered for security verification.

I am still signed into the Microsoft account through Minecraft, but I cannot access Outlook or update my security information because it keeps asking for my old phone number.

Could you please advise me on the official recovery options available?

Outlook | Web | Outlook.com | Account management, security, and privacy
0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.