Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
calendar appointment missing accept, decline, reject buttons.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 37%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Barry Martin
0
Reputation points
On my version of outlook installed last week on new laptop, i have noticed i cannot see any buttons that allows me to accept, decline, reject etc appointments. Why? please
Microsoft Outlook Version: 1.2026.922.300
Client Version: 20260925004.10
WebView2 Version: 154.0.4258.62 (Stable)
Session ID: 3f2cc013-2e24-cd43-ac8d-00af458063ab
Outlook | Windows | New Outlook for Windows | For home
8 answers
Sort by: Most helpful
-
Barry Martin 0 Reputation points
2026-10-08T03:05:23.9333333+00:00 Hi Jeronimo, just checking to see you got my copy of screen shot for a test evnt set up.?
-
Barry Martin 0 Reputation points
2026-10-08T03:02:35.8666667+00:00 please see the attached screen shot where i created a new test meeting event. as you can see there are none of the buttons.
-
Barry Martin 0 Reputation points
2026-10-08T03:01:04.0766667+00:00 Please see the attachMeeting Screenshot 2026-10-08 125448.pngd screen shot of my new event meeting i created for a test . does not show any of the buttons for
-
Jeronimo Fuerte 46,745 Reputation points Independent Advisor2026-10-08T01:37:08.92+00:00 To better understand the issue, could you please confirm whether the Accept, Tentative, and Decline buttons are missing from meeting invitations you receive from other people, or from appointments you create yourself? These response options normally appear for meeting invitations, not personal appointments. Also, does this happen with every meeting invitation or only certain ones? If possible, please share a screenshot of an affected invitation with any personal information hidden.
Additionally, what type of email account are you using in New Outlook (Outlook.com, Microsoft 365, Gmail, or another provider)? Could you also check whether the same meeting invitation displays the response buttons when accessed through your email provider's web interface? This will help determine whether the issue is specific to New Outlook or related to how the invitation is being received or processed.
-
Jeronimo Fuerte 46,745 Reputation points Independent Advisor
2026-10-08T03:08:10.57+00:00 Thanks for the screenshot. Please remember that this is a forum, so users may take some time to reply to you.
I can see why those buttons are not appearing. The screenshot shows that you are creating a new calendar event, rather than opening a meeting invitation received from someone else.
The Accept, Tentative, and Decline buttons are only available when you are an attendee responding to a meeting invitation. They do not appear when you create or organize your own event.
To verify whether Outlook is working correctly, please try the following:
Ask someone to send you a meeting invitation, or send one to yourself from a different email account.
Open the received invitation in your Outlook Inbox or Calendar.
Check whether the Accept, Tentative, and Decline options are available.
You can also review Microsoft's instructions here:
https://support.microsoft.com/outlook/calendar/schedule-a-meeting-or-event-in-outlook
-
Jeronimo Fuerte 46,745 Reputation points Independent Advisor
2026-10-08T03:10:34.6633333+00:00 Have you read my latest reply?
-
Jeronimo Fuerte 46,745 Reputation points Independent Advisor
2026-10-08T03:43:20.87+00:00 BigPond accounts are typically configured in Outlook using IMAP or POP. Although New Outlook supports these accounts for sending and receiving emails, it has limitations regarding calendar integration and meeting invitations.
Consequently, the Accept, Tentative, and Decline buttons may not appear for meeting invitations received through your BigPond account.
There are two important points:
- Events you create yourself: The response buttons will not appear because you are the organizer, not an attendee. This is normal, as shown in your screenshots.
- Invitations received from others: If your BigPond account is configured through IMAP, New Outlook may not provide the response buttons because IMAP does not support calendar synchronization.
If you have access to Classic Outlook, you can configure your BigPond account there and manage meeting invitations.
-
Jeronimo Fuerte 46,745 Reputation points Independent Advisor
2026-10-08T04:15:36.4266667+00:00 The issue is related to how New Outlook processes meeting invitations for these accounts. My recommendation is to try Classic Outlook, which handles POP accounts and meeting invitations differently.
Please follow these steps:
Open the Windows Start menu and search for Outlook (classic).
If it is installed, open it and configure your BigPond account using your existing POP settings.
Send yourself another test meeting invitation from your work account.
Check whether the Accept, Tentative, and Decline buttons appear in Classic Outlook.
Sign in to comment -