Using New Outlook on Windows for professional communication and productivity
To sync several Outlook calendars with Microsoft Bookings, you need to ensure that your bookings are tied to the correct Outlook account that reflects your availability. Currently, Microsoft Bookings synchronizes bookings with Outlook calendars, but it only allows synchronization with one environment at a time. Here are the general steps you can follow:
- Set Up Exchange Integration: Make sure your user mailboxes are set up to synchronize with Microsoft Exchange Online. If you have multiple accounts, ensure that the account linked to Microsoft Bookings is the one you want to sync.
- Confirm Synchronization Settings: Check that the synchronization settings are correctly configured in the Power Platform admin center. You need to verify that the Microsoft Exchange Online server profile is active and that appointments, contacts, and tasks are set to server-side synchronization.
- Manage Bookings: Ensure that your bookings are created against the correct work order or calendar that you want to sync. Bookings tied to a work order will synchronize with your Outlook calendar.
- Avoid Double Bookings: Since only one account can be synced at a time, you may need to manually manage your availability across different accounts or consolidate your calendars into one primary account for bookings.
- Check for Updates: If you have bookings scheduled more than two weeks in advance, they won't synchronize automatically. To ensure synchronization, update any field in the booking record within the two-week window.
By following these steps, you can help prevent double bookings and keep your calendars aligned with your availability in Microsoft Bookings.
References: