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Outlook sign in and authentication app never ending loop

My outlook is asking me to sign in. I select the sign in and Microsoft ask me to use authentication app to finish the sign in. I receive a 2 digit code with instructions to input these numbers in the authentication app. I open the authentication app and…

Microsoft Security | Microsoft Authenticator
asked 2026-11-14T12:27:51.8233333+00:00
Steven Bracewell 0 Reputation points
answered 2026-11-14T12:28:32.9733333+00:00

AI answer

3 answers One of the answers was accepted by the question author.

How to send XDR Events to LAW onboarded to Unified Security Experience

My Sentinel workspace is onboarded onto Unified Security in Defender Portal. We are trying to forward XDR events, specifically the DeviceEvents to the workspace so they can be used outside the portal or for retention purposes. However, when we try to…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-03-19T20:11:31.7966667+00:00
Taylor Bianchi 25 Reputation points
answered 2026-11-14T08:24:06.2166667+00:00
田原 祐介 0 Reputation points
1 answer

Only Global Administrator locked out at the sign-in code step, no other admin on the tenant

I am the only Global Administrator on my Microsoft Entra tenant and I am locked out of the Azure portal. What happens: I sign in with my personal Microsoft account. The password is accepted. The tenant then asks for a 6-digit code from the authenticator…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-14T07:52:48.18+00:00
dollaBillions 21 Reputation points
answered 2026-11-14T07:53:37.1566667+00:00

AI answer

1 answer

account hacked by ch*****@netanyah.io

so i was just trying to play minecraft java with dawn client but when i tried to click pplay it said me to sign in i was sop confused and i tried login back in but the password was changed and the hacker had set a authenticator and passkey without my…

Microsoft Security | Microsoft Authenticator
asked 2026-11-14T07:43:54.6033333+00:00
Ankit Rokaya 0 Reputation points
answered 2026-11-14T07:44:13.37+00:00

AI answer

0 answers

Azure/Entra tenant lockout,only admin is personal Microsoft account (hotmail.com), need Data Protection team to recovery

Hello Microsoft Support, I need Tenant Recovery assistance for my Microsoft Entra ID (Azure AD) tenant that backs my Azure. I am the only Global Administrator and I am completely locked out after misconfiguring External users/B2B (set to internal-only)…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-08T12:35:03.6233333+00:00
afantee 0 Reputation points
commented 2026-11-14T07:39:37.8066667+00:00
Aamir Khan 0 Reputation points
0 answers

Microsoft push notification not coming for Authenticator app

I m not able to login in my Iphone or Ipad or any laptop, as i am not getting push notification on my microsoft authenticator app i m not able to approve the digit code as the push notification is not coming

Microsoft Security | Microsoft Authenticator
asked 2026-11-14T07:08:58.14+00:00
Mondal, Anik 0 Reputation points
0 answers

Infinite Authenticator Loop

I can't login to TWO of my emails I need for my non-profit. All of the emails were created a while back and are transferred over whenever the governing board changes. I have both the admin email and a general member email. I am logged onto Outlook for…

Microsoft Security | Microsoft Authenticator
asked 2026-11-14T05:41:46.8733333+00:00
m 0 Reputation points
0 answers

Xbox 360 Live Sign-In Error 8015190A on Both Xbox 360 and Xbox Series X

Hello, I'm experiencing a persistent Xbox Live authentication issue with my Microsoft account. My account works normally on Xbox Series X, but whenever I try to connect to Xbox Live through the Xbox 360 system, I receive error code 8015190A. This happens…

Microsoft Security | Microsoft Entra | Other
asked 2026-10-15T08:53:14.4433333+00:00
bear 10 Reputation points
commented 2026-11-14T04:47:27.8466667+00:00
Nick Dubois 0 Reputation points
1 answer

My Microsoft Account Suddenly Became Unrecognizable After an Unauthorized Passkey Was Added

Hello, I need help recovering access to my Microsoft account. On November 3, 2026, at 13:05, I received an email from Microsoft titled "Security info added". It stated that a passkey had been added to my account. I did not add this passkey and…

Microsoft Security | Microsoft Authenticator
asked 2026-11-04T04:39:01.43+00:00
triệu hoàng 0 Reputation points
commented 2026-11-14T02:25:10.0033333+00:00
Abdelrahman Alshami 0 Reputation points
2 answers

How to get notification prompt for school account

I got a new phone now I can't sign into my school account when my school account prompts with a number authenticator doesn't show notification of the prompt for me to approve the request anymore. My screen quit working in my old phone that this worked…

Microsoft Security | Microsoft Authenticator
asked 2026-11-14T00:56:44.59+00:00
Renee Strange 0 Reputation points
answered 2026-11-14T02:24:06.4066667+00:00
EmilyS_726 34,465 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How do you use mircosoft autheticator without your phone

You cannot cryptographically "break" or hack Microsoft Authenticator, as it relies on standard TOTP (Time-based One-Time Password) algorithms and strong asymmetric key cryptography. However, if you are locked out of your account, stuck in a…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-14T02:04:26.7933333+00:00
Telford, James 0 Reputation points
accepted 2026-11-14T02:09:58.9466667+00:00
Telford, James 0 Reputation points
1 answer

Need Security Help (No one at Microsoft Helps)

Basically for the past couple months I get about 15 to 30 push notifications today trying to access my Microsoft account. I have every thing set up through the Authenticator, but the main issue that no one seems to be able to figure out a Microsoft is…

Microsoft Security | Microsoft Authenticator
asked 2026-11-14T01:41:28.4866667+00:00
Alex Aronson 0 Reputation points
answered 2026-11-14T01:41:47.5966667+00:00

AI answer

1 answer

Entra Salesforce provisioning uses SOAP API login() v40 - supported OAuth migration path before Summer '27 retirement?

We use the Microsoft Entra gallery Salesforce Enterprise Application for automatic user provisioning/deprovisioning. The integration is currently working correctly. This is not a provisioning failure or troubleshooting request. We have confirmed from…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-16T04:20:59.2233333+00:00
Bert Lisboa 10 Reputation points
commented 2026-11-14T00:55:37.49+00:00
Bert Lisboa 10 Reputation points
1 answer

My phone broke that I had the Authenticator app for

I’ve had the same Xbox account my whole life but recently when my old phone broke I haven’t been able to get back into the authenticator so nor my account either. I have access to the email and phone number still is there anything I can do? My account…

Microsoft Security | Microsoft Authenticator
asked 2026-11-13T23:51:18.6833333+00:00
Trent J 0 Reputation points
answered 2026-11-13T23:52:08.2133333+00:00

AI answer

2 answers

how can i disable "na.01.safelinks" for selected trustworthy senders?

how can i disable "na.01.safelinks" for selected trustworthy senders?

Microsoft Security | Microsoft Defender | Other
asked 2026-01-04T04:29:29.37+00:00
alan babington-smith 0 Reputation points
commented 2026-11-13T23:10:36.99+00:00
Sandra Mull 0 Reputation points
0 answers

I got hacked, and the main email that i used got unlinked

My account got hacked a week ago, right after i realised that i actually got hacked. I applied for an Account escalation.. I submitted my request and waited for the whole week to get a response.. nothing.. not a deny that microsoft cant do anything, nor…

Microsoft Security | Microsoft Identity Manager
asked 2026-11-13T21:57:03.01+00:00
Lr 0 Reputation points
edited the question 2026-11-13T22:52:41.5366667+00:00
Lr 0 Reputation points
1 answer

Authenticator app

after getting a new phone, my authenticator app will not work now for one particular sign-in site

Microsoft Security | Microsoft Authenticator
asked 2026-11-13T22:28:33.0866667+00:00
Mary 0 Reputation points
answered 2026-11-13T22:31:45.14+00:00

AI answer

1 answer

OneDrive personal: upload session PUT and file downloads return 401 BadContextToken since Nov 12, 2026

Since about 21:45 UTC on Nov 12, 2026, my personal (MSA) OneDrive rejects file content requests made through Microsoft Graph. Sign-in, token refresh, listing children, item metadata, deletes, createUploadSession and simple PUT uploads to…

Microsoft Security | Microsoft Graph
asked 2026-11-13T11:11:58.8433333+00:00
Douglas McClelland 0 Reputation points
commented 2026-11-13T22:01:43.9166667+00:00
Douglas McClelland 0 Reputation points
1 answer One of the answers was accepted by the question author.

Recover Global Admin Microsoft account with lost MFA Access lockout

Hello, I am unable to get logged back into one of my tenants as a global administrator because my Microsoft Authenticator app was reset and I found out my tenant only had this form of verification configured on the global admin account. I do not have any…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-09-09T18:23:16.56+00:00
Derek B 100 Reputation points
commented 2026-11-13T21:24:23.2666667+00:00
JuliaMarvin 24,195 Reputation points Volunteer Moderator
1 answer

Is recoverableitemspurges officially supported in Microsoft Graph v1.0?

Hello, I have a question regarding the support status of the recoverableitemspurges mail folder in Microsoft Graph v1.0. According to the Microsoft Graph mailFolder documentation, the list of well-known folder names includes recoverableitemsdeletions,…

Microsoft Security | Microsoft Graph
asked 2026-11-13T20:11:55.74+00:00
kotaro 0 Reputation points
answered 2026-11-13T20:51:50.19+00:00
Vasil Michev 128.4K Reputation points MVP Volunteer Moderator