152 questions with Microsoft 365 and Office | OneNote | Other | Other tags

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2 answers

One Note - Email address change

I am trying to access OneNote using my personal email account. This email account is now disabled because of fraudulent actions. Now I am unable to access OneNote. I would like to have my personal email account changed to the new one so I don't lose…

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-09-29T16:30:17.5166667+00:00
Beth Cornelius 0 Reputation points
commented 2026-10-04T14:43:13.73+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

A glitch in OneNote Not allowing to access the acutal notes

MY ONE NOTE KEEP FLASHING IN AND OUT WHEN I TRY TO ACCESS THE NOTES. WHAT WOULD BE CAUSING THIS TO OCCUR. Usually the list of notes show up and then everything in that folder will show up. I can see it in the background but it keeps flashing back…

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-09-16T17:58:35.01+00:00
Kendra Garland 20 Reputation points
accepted 2026-09-17T14:03:22.9766667+00:00
Kendra Garland 20 Reputation points
1 answer

Solo lectura en onenote

Me sale solo lectura en mi bloc de notas, no sé cómo solucionarlo, tengo la membresía familia 365, estoy al día en pagos, he cerrado sesión y abierto sin lograr arreglar algo, sale sesiones de ubicación incorrecto y no sé cómo arreglarlo

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-09-11T19:21:16.09+00:00
TITA -HRW- 0 Reputation points
answered 2026-09-11T20:12:31.4733333+00:00
Hector FC 34,975 Reputation points Independent Advisor
2 answers

How to restore my deleted OneNote data on my OneDrive

Hi, Would appreciate your help. I was cleaning up my OneDrive files and folders and deleted my OneNote folders and sections. I cleared the recycled bin and afraid the OneNote data is gone. I am still able to view the sections and folders on my…

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-09-10T02:23:36.5233333+00:00
Byron Shoh 0 Reputation points
commented 2026-09-11T08:40:12.87+00:00
Lychee-Ng 28,915 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

The OneNote Web Clipper has stopped working.

The OneNote Web Clipper has stopped working. I use Chrome. It requires you to sign in. When you try to sign in, the following message appears: Server Error in '/siteapi' Application. Runtime Error __Description:__An application error occurred on the…

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-08-05T12:18:40.94+00:00
Lukáš Pešout 20 Reputation points
edited a comment 2026-08-10T23:54:07.6466667+00:00
Xavier-D 13,745 Reputation points Microsoft External Staff Moderator
1 answer

why ruller function in Microsoft One Note did't show up?

As you can see, I already activated the ruller, but nothing show up. My laptop is a touchscreen laptop, and I use Windows 11 Home Single Language

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-08-06T03:31:57.1733333+00:00
Hilma Syahida 0 Reputation points
commented 2026-08-10T07:53:10.4333333+00:00
Kai-H 27,975 Reputation points Microsoft External Staff Moderator
3 answers

Turn off automatic passkey setup

I'm logging into OneNote on a web browser. Any browser, it doesn't matter. After I authenticate with my password and MFA Microsoft will try to automatically create a passkey for me. This is not something I want, regardless of how secure passkeys may be.…

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-03-28T15:24:12.4766667+00:00
Ozar 26 Reputation points
commented 2026-08-07T14:17:10.1766667+00:00
JeffreyAlda-0093 0 Reputation points
1 answer

OneNote Web Clipper /siteapi error on signin

I have removed the OneNote Clipper extension and reinstalled it but the error persists. I would appreciate suggestions on how to resolve this error.

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-07-30T19:37:46.5633333+00:00
Kevin Grantham 5 Reputation points
commented 2026-08-04T00:56:09.12+00:00
Xavier-D 13,745 Reputation points Microsoft External Staff Moderator
1 answer

Cannot login when onenote web clipper ask to enter my Microsoft account

Cannot login when onenote web clipper ask to enter my Microsoft account When i try login a page open with the advises below. Solution? Reasons? "Server Error in '/siteapi' Application. Runtime Error Description: An application error occurred on the…

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-08-02T00:55:14.3966667+00:00
Rita Gomes 0 Reputation points
answered 2026-08-03T08:12:33.67+00:00
Kai-H 27,975 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

OneNote - "Black" book tabs

How do I recover tabs in OneNote that are showing "Black" and I am not able to open them?

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-07-16T15:38:44.4766667+00:00
Faulkner, Tari (She/Her/Hers) 20 Reputation points
accepted 2026-07-17T15:08:25.79+00:00
Faulkner, Tari (She/Her/Hers) 20 Reputation points
1 answer

OneNote notebook completely empty, unable to access, or location doesn't exist after recently being there.

My 365 subscription expired, but I could still access notebooks on OneNote and see what was there. Recently, I went on OneNote and some of my notebooks are there, but completely empty without any sections. On PC, it says I can't access the file. It is…

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-07-03T04:59:34.0466667+00:00
Ryan Finley 0 Reputation points
answered 2026-07-03T05:04:34.12+00:00
Sivakumar Asitha Kumar 0 Reputation points
1 answer

Notes page disappeared

two of my notes pages have disappeared. how can it get recovered?

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-06-05T14:31:14.58+00:00
Bergstrom, Taylor 0 Reputation points
answered 2026-06-05T14:31:29.3133333+00:00

AI answer

2 answers

How to sync my one note with two ms email logins

I have 2 ms logins. For a long time one note combined them somehow. However since you updated I can’t get all my OneNote files in my one note using two different emails. I don’t want to lose access to the files in either account. But today it seems that…

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-04-01T17:34:55.5633333+00:00
Debbie Eckmier 0 Reputation points
edited a comment 2026-04-04T00:57:18.3933333+00:00
Katerina-N 9,305 Reputation points Microsoft External Staff Moderator
2 answers

Onenote notebooks not listed only showing in Open Backups

How to get some of my Onenote notebooks to show up normally. I can only see them by going to show backups. Once I open one of the folders they then show up in "Open Sections" rather than in the original Notebook. Using Microsoft 365 home on a…

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-03-22T18:54:30.4966667+00:00
Mark Gibson 0 Reputation points
edited an answer 2026-03-31T15:37:52.1633333+00:00
Katerina-N 9,305 Reputation points Microsoft External Staff Moderator
2 answers

OneNote Issue

I cannot open the folders in my OneNote to see my pages, and in addition, the tabs on the menu ribbon do not work either. I am not sure what is going on, but I need to recover those notes.

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-03-30T14:48:46.62+00:00
Jodi L Schwendeman 0 Reputation points
answered 2026-03-30T15:32:20.3466667+00:00
Arlene D 36,235 Reputation points Independent Advisor
1 answer

Transferring OneNote files from a company onedrive to a personal onedrive so they are usable

Hi, I have 5 large OneNote files on a business onedrive account using Version 2511 (build 19426.20260 Click to Run) running on Windows. I have attempted to create a copy to transfer to my personal onedrive account multiple ways without achieving a copy I…

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-01-29T15:56:35.25+00:00
Just Jenn 0 Reputation points
answered 2026-01-29T15:56:49.7233333+00:00

AI answer

1 answer

I can't delete notebooks in Onenote

the only option the 3 dots menu gives is open. This is the web based one note.

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-01-21T21:59:50.53+00:00
Anonymous
commented 2026-01-24T00:45:05.1+00:00
Samuel Lima 25 Reputation points
1 answer

kann one note nicht synchronisieren

kann one note nicht synchronisieren bitte helfen sie mir habe alles schon probiert, habe ein Dreieck oben und ich kann es nicht weg machen.

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-01-21T16:08:20.76+00:00
Aurelia Häusler 0 Reputation points
edited the question 2026-01-22T00:38:12.8066667+00:00
Gérard Oomens 132.7K Reputation points Volunteer Moderator
1 answer

Why I am having problem with sharing copy of page on ONE NOTE app?

When I try to share my notes on ONE NOTE as ”send copy of page” the pop up Manu of sharing option disappears and so I can’t share the page. This was very easily happening previously. Please guide me for this. Thanks.

Microsoft 365 and Office | OneNote | Other | Other
asked 2025-10-25T11:55:40.38+00:00
Dr Kapil Rathod 15 Reputation points
commented 2025-11-13T06:09:15.7+00:00
Dr Kapil Rathod 15 Reputation points
1 answer

No longer able to Export OneNote Notebook as a Zip File via Wia

With the recent update to the onenote web browser, you are no longer able to export a notebook via a zip file. How can you zip the notebook so you can export and then import into a new account.

Microsoft 365 and Office | OneNote | Other | Other
asked 2025-11-05T11:23:39.27+00:00
Branden Bodendorfer 10 Reputation points
commented 2025-11-10T19:32:00.23+00:00
Ozar 26 Reputation points