5,907 questions
2 answers
One of the answers was accepted by the question author.
Bitlocker recovery ID
I logged out of my Hotmail account this AM and for the past 8 hours now I cant get into my laptop. Turn it on and it's locked on a the Bitlocker Recovery ID screen. I've tried using my old Windows 10 laptop as well as my iPhone 16 to get the recovery key…
Windows for home | Windows 11 | Recovery and backup
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 34%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDY%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
formula for a value Range in one cell resulting in a defined value in a other cell
looking to write a formula so that will populate a value in another cell. e.g. if cell M4 has a value between 5000 and 5100 then cell C4 equals 850, if M4 has a value between 5101 and 5200 then cell C4 equals 900, if M4 has a value between 5201 and 5301…
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,841 questions
asked
2026-11-13T01:15:03.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 13%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Laurence Duggan
20
Reputation points
accepted
2026-11-13T01:24:36.2533333+00:00
Laurence Duggan
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Cannot access my email using Microsoft Outlook
I cannot access my email using Microsoft Outlook linked to my Cal Poly account.
Outlook | Windows | New Outlook for Windows | For education
Outlook | Windows | New Outlook for Windows | For education
Using New Outlook on Windows for academic communication and scheduling
682 questions
asked
2026-11-13T01:14:27.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 2%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Thomas J. Rice
25
Reputation points
accepted
2026-11-13T12:25:47.9666667+00:00
Thomas J. Rice
25
Reputation points
2 answers
One of the answers was accepted by the question author.
My Copilot is not working at all. Just blank
When I pull up the Copilot app on my desktop, it is just blank. When I try to access it on the website, it just thinks and thinks and thinks. I have Microsoft 365 Personal which has always included Copilot, but now it is not working. I have restarted my…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
405 questions
asked
2026-11-13T01:12:58.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 1%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jane Ward
0
Reputation points
answered
2026-11-13T21:31:06.3033333+00:00
AI answer
1 answer
WE JUST WANT TO KNOW WHEN THE MICROSOFT 365 OUTAGE WILL BE FIXED FOR PERSONAL ACCOUNTS
ARE YOU ABLE TO GIVE US AN ETA ON WHEN THE OUTAGE WILL BE FIXED??? FOR PERSONAL ACCOUNTS
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,677 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 28.000000000000004%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
3 answers
Outlook email
When can we expect the email to be up again? We are relying a lot of our email communication for our business.
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,309 questions
asked
2026-11-13T01:09:07.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 61%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Donald Lim
0
Reputation points
answered
2026-11-13T17:10:06.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
2,860
Reputation points
Independent Advisor
1 answer
Qualcomm H.264 Media Foundation encoder occasionally returns a zero-length output sample
I use the Qualcomm H.264 hardware encoder through Media Foundation on a Windows ARM64 device. The encoder is an asynchronous MFT ({7790EE16-08E3-426D-AADA-F96774308EA1}). The encoder configuration is as follows. #include <codecapi.h> #include…
Windows for home | Other | Music, photos, and video
5,950 questions
asked
2026-11-13T01:08:36.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 30%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECX%3C/text%3E%3C/svg%3E)
chunlai xie
0
Reputation points
edited the question
2026-11-13T01:26:03.9266667+00:00
chunlai xie
0
Reputation points
2 answers
I need to get a BitLocker Recovery Key and the page to access the key will not load
I cannot access the BitLocker Recovery Page. It will not load to give me the key Any help will be appreciated Thanks, C.
Windows for home | Windows 11 | Recovery and backup
5,907 questions
asked
2026-11-13T01:05:43.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 32%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Christian Switzer
0
Reputation points
answered
2026-11-13T01:38:59.19+00:00
EmilyS726
280.2K
Reputation points
Independent Advisor
2 answers
Outlook storage didn’t update after Microsoft 365 Basic purchase & Lost Total Function to Delete Files (Cant Even Connect to free up storage)
I just purchased Microsoft 365 Basic for $1.99, but my Outlook mailbox still shows the old storage limit as 0 and I’m unable to send or receive email. I am unable to delete email attachments in folders (all grayed out) ; sweep is gray. I've lost total…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,901 questions
asked
2026-11-13T01:04:24.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 13%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
PammDT
0
Reputation points
answered
2026-11-13T01:53:27.99+00:00
Jeronimo Fuerte
48,875
Reputation points
Independent Advisor
2 answers
MY Outlook hotmail is very slow.
My outlook, hotmail email is slow to open. Every other email and app I open are quick. When it finally opens, I cannot open attachments or track packages.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,901 questions
asked
2026-11-13T01:03:38.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 3%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
karrie palmer
0
Reputation points
answered
2026-11-13T01:35:47.4133333+00:00
EmilyS726
280.2K
Reputation points
Independent Advisor
2 answers
fix copilot
when i click on copilot icon it opens a blank page- nor responding. how do i fix it?
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
405 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 33%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
2 answers
Not recieving emails
Why am i not able to recieve my emails from outlook?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,901 questions
asked
2026-11-13T01:02:22.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 62%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
athanasios smernaos
0
Reputation points
answered
2026-11-13T01:35:21.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
127.5K
Reputation points
Independent Advisor
2 answers
Outlook not working
How soon can we expect Outlook to be back up. My entire company is down.
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
3,033 questions
asked
2026-11-13T01:00:56.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 32%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Maryann Rosser
0
Reputation points
answered
2026-11-13T01:19:01.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 90%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Ana Le
2,980
Reputation points
Independent Advisor
2 answers
IS OUTLOOK EXCHANGE STILL DOWN
Is outlook exchange still down? If so, when is there an ETA
Exchange | Exchange Server | Other
Exchange | Exchange Server | Other
A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.
1,652 questions
asked
2026-11-13T01:00:35.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 96%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hannah, Andrie
0
Reputation points
edited an answer
2026-11-13T01:45:23.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BabybooHN
3,975
Reputation points
Independent Advisor
2 answers
Outlook.com Error 500 on multiple devices; Microsoft account sign-in works
I cannot access my Hotmail/Outlook.com inbox. The page either remains stuck on the Outlook loading logo or displays “500 Internal Server Error.” This happens in Firefox, Firefox Private Browsing, Microsoft Edge, and my phone’s browser using both Wi-Fi…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,901 questions
asked
2026-11-13T00:59:44.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 32%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
SEYED KAZEM DASTMALCHIAN
0
Reputation points
answered
2026-11-13T01:32:01.83+00:00
Ivan B
127.5K
Reputation points
Independent Advisor
2 answers
Microsoft 365 Bus Standard
I am having issues logging in to my microsoft outlook account
Outlook | Web | Outlook on the web for business | Sign in
Outlook | Web | Outlook on the web for business | Sign in
Accessing Outlook on the web for business using organizational credentials.
447 questions
asked
2026-11-13T00:58:26.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 46%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Rickardo Gomez
0
Reputation points
answered
2026-11-13T01:08:10.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Darren Bruce
2,610
Reputation points
Independent Advisor
3 answers
Copilot in excel keeps failing
I know Outlook is currently having issues, but why is Copilot in Excel broken too? It just keeps loading and then throws an error every single time. What kind of terrible system is this?
Microsoft 365 and Office | Excel | For business | Other
Microsoft 365 and Office | Excel | For business | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
1,548 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 79%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 95%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
how can i get help from a human
how can i get help from a human, none of the answers worked
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,677 questions
asked
2026-11-13T00:56:02.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 52%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Greg Bohnsack
20
Reputation points
accepted
2026-11-13T00:59:37.5533333+00:00
Greg Bohnsack
20
Reputation points
2 answers
I can't log into my email
I can't log into my email. My email is ******@msn.com
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,901 questions
asked
2026-11-13T00:54:50.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 23%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOT%3C/text%3E%3C/svg%3E)
olan tolbert
0
Reputation points
answered
2026-11-13T01:27:30.9266667+00:00
EmilyS726
280.2K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Why is Copilot not working . date Nov 12, 2026
Why is copilot not working today November 12, 2026? I've been having issues with it all day. it keeps saying that something went wronng. please try again or share your feedback. ive already done all the steps I can think of: updating the app, updataing…
Microsoft Copilot | Windows Copilot | Copilot+ PC
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
291 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 3%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)