Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,843 questions
1 answer
Subject: Account Recovery Request – Suspected Account Hijacking and Unauthorized Security Information Changes
Hello Microsoft Support Team, I am contacting you to request assistance in recovering my Microsoft account, which I believe has been compromised. I was able to use my account to play Minecraft: Java Edition through the official Minecraft Launcher in July…
Microsoft Security | Microsoft Authenticator
asked
2026-10-19T02:28:22.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 34%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
선우 김
0
Reputation points
answered
2026-10-19T02:29:19.22+00:00
AI answer
1 answer
(Microsoft Rewards or Account ) and request a callback or chat
need my microsoft rewards account case routed to Microsoft Rewards Support and request a manual review .also request a chat or be called if possible in regards to suspension being removed.
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,713 questions
asked
2026-10-19T02:22:10.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 35%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
l b
0
Reputation points
answered
2026-10-19T02:22:42.5833333+00:00
AI answer
1 answer
Lost access to microsoft email
I lost access to my previous email ******@gmail.com and I would like to recover it with ******@gmail.com. like fully make the account email ******@gmail.com so I can get my xbox game pass 25 digit codes.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,707 questions
asked
2026-10-19T01:37:12.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 45%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXE%3C/text%3E%3C/svg%3E)
Xavier Eason
0
Reputation points
answered
2026-10-19T01:37:52.6633333+00:00
AI answer
1 answer
Startup credit activation fails eligibility check — existing subscription blocks "Build your startup" unlock (DHBK Partners LLC)
I'm the founder of DHBK Partners LLC attempting to enroll in Microsoft for Startups. Following the application flow, I completed Azure account creation, so my personal Microsoft account (******@outlook.com) now holds a pay-as-you-go subscription.…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,898 questions
asked
2026-10-19T01:23:23.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 61%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Donovan Heslop
0
Reputation points
answered
2026-10-19T01:24:19.4366667+00:00
AI answer
1 answer
FIX MY AUTHENTICATOR APP
MY PHONE BROKE AND NOW I HAVE A NEW ONE AND WHEN I TRY TO LOG ON THE AUTHENTICATOR APP, ITS SAYING I SHOULD CLICK A CODE AND I DONT HAVE ANY CODES SHOWING
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,843 questions
asked
2026-10-19T00:47:29.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 14.000000000000002%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERO%3C/text%3E%3C/svg%3E)
RENETA ONESHA NICOLETT BATCHELOR
0
Reputation points
answered
2026-10-19T00:48:08.3633333+00:00
AI answer
1 answer
Account hacked and email changed, can't get it back
Hey,I just got hacked few days ago, i got every accounts hacked back exept for microsoft, i tried their solutions to contact them, give them the maximum information, the "get back my account" "forgot password" or whatever, but nothing…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,843 questions
asked
2026-10-19T00:33:55.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 80%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kevin DR
5
Reputation points
answered
2026-10-19T00:34:18.8633333+00:00
AI answer
1 answer
No path for a solo developer to get an Entra client ID: AADSTS16000 (no directory), Developer Program silent rejection, Business trial tenant locked behind credit card (AADSTS5000228)
Feedback to Microsoft — A Solo Developer Cannot Obtain a Basic OAuth Client ID: Three Doors, Three Walls Submitted by: Mr FSD, solo developer — FSD ETC, Sylhet, Bangladesh Account involved: a personal Microsoft (Outlook) account — the address is withheld…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,977 questions
asked
2026-10-19T00:16:01.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 15%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Mr FSD
0
Reputation points
answered
2026-10-19T00:17:42.69+00:00
AI answer
1 answer
Azure ML Compute Instance stuck in Creating state
I am using an Azure for Students subscription and an Azure Machine Learning workspace in North Central US. I am unable to successfully provision a Compute Instance. My current Compute Instance (Standard_DS11_v2) has remained in the Creating state for…
Azure Machine Learning
Azure Machine Learning
An Azure machine learning service for building and deploying models.
3,673 questions
asked
2026-10-19T00:09:20.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 31%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Basalay, Maryna
0
Reputation points
answered
2026-10-19T00:10:21.56+00:00
AI answer
1 answer
Need help purchasing Minecraft
Hello Microsoft Support, I need help purchasing Minecraft: Java & Bedrock Edition for PC using my Microsoft account balance. My Microsoft account region is set to the Bahamas, and I redeemed a United States Microsoft gift card worth $40 USD. The…
Windows for home | Windows 11 | Gaming
5,551 questions
asked
2026-10-18T21:47:56.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 43%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET_%3C/text%3E%3C/svg%3E)
Tristan _w
0
Reputation points
edited the question
2026-10-18T23:15:06.12+00:00
_AW_
70,246
Reputation points
Volunteer Moderator
1 answer
Organization validation failed after successful Verified ID; need private review route
We are setting up Azure Artifact Signing Public/Organization validation for a US corporation on a pay-as-you-go Azure subscription. The representative's Microsoft Credentials page displayed "Verification successful!" on October 18, 2026, but…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,818 questions
asked
2026-10-18T23:13:47.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 33%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ishan Bhatt
0
Reputation points
answered
2026-10-18T23:15:04.4933333+00:00
AI answer
1 answer
Artifact Signing individual validation blocked: Verified ID card missing after AU10TIX verification
Hello Microsoft Support, I am completing Public identity validation as an individual for Azure Artifact Signing. The request remains Action Required / In Progress. AU10TIX shows "Session already verified", but no AU10TIX Verified ID card…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,818 questions
asked
2026-10-01T21:01:15.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 64%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Minitrike
0
Reputation points
commented
2026-10-18T22:46:25.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 50%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWV%3C/text%3E%3C/svg%3E)
William Vinson
0
Reputation points
1 answer
Azure Artifact Signing Public Trust returns persistent HTTP 403 at digest submission after RBAC, identity, service-principal, and network isolation
I am unable to sign a Windows x64 executable using Azure Artifact Signing Public Trust. The client successfully reaches the Artifact Signing service and fails consistently at: Submitting digest for signing... The service then…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,818 questions
asked
2026-10-18T22:00:45.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 53%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Luke Connolly
0
Reputation points
answered
2026-10-18T22:01:47.6366667+00:00
AI answer
1 answer
Family member was hacked while playing Minecraft. Their email and profile were removed from my family account.
My child was playing Minecraft and clicked on a link in the chat, at which point his email and profile were removed from my account. Now, when I try to add him to the account, it sends a conformation email to the hacker's email address rather than mine.…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,136 questions
asked
2026-10-18T21:31:24.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Collin Peacock
0
Reputation points
answered
2026-10-18T21:32:07.6133333+00:00
AI answer
1 answer
Request for MSN Partner Hub Invite code
Hello, I run an independent football (soccer) opinion and analysis website built on WordPress. I installed the MSN Partner Hub plugin, but the sign-up page requires an invitation code, and I could not find a public application process in the…
Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
446 questions
asked
2026-10-18T21:08:02.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 57.00000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOO%3C/text%3E%3C/svg%3E)
opeyemi okunola
0
Reputation points
edited an answer
2026-10-18T21:13:58.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
24,195
Reputation points
Volunteer Moderator
1 answer
Microsoft 365 Personal
I have Microsoft 365 Personal subscription under a separate account (******@outlook.com) For some reason I can't access my one drive. Can I switch my subscription to ******@outlook.com? My subscription associated with ******@outlook.com expires…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,142 questions
asked
2026-10-18T20:15:33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 21%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Frank Miele
0
Reputation points
commented
2026-10-18T20:58:40.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
91,020
Reputation points
Independent Advisor
1 answer
account hacked
My account was hacked and they changed my recovery email and removed all my recovery options and when i go to recover it through the Microsoft recovery page it says not enough information given. i have screenshots of me in the account and screenshots of…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,843 questions
asked
2026-10-18T20:37:35.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 76%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Ruven K
0
Reputation points
answered
2026-10-18T20:37:54.48+00:00
AI answer
1 answer
Having trouble verifying account
I changed iPhone and cant set up my email in the authenticator app. The message I get is sorry, we're having trouble verifying your account. Now I cannot login to my account on my laptop any longer
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,843 questions
asked
2026-05-15T13:09:47.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 57.99999999999999%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Caroline Kruck
35
Reputation points
commented
2026-10-18T20:27:41.6466667+00:00
JuliaMarvin
24,195
Reputation points
Volunteer Moderator
1 answer
Webcam not on pc's usb
Why is my webcam connecting to my smartphone when it's connected to pc via USB? Bluetooth & devices > Cameras > Wink Galaxy (Windows Virtual Camera); it's a NexiGo N60 1080p Webcam, the Windows Camera app, and ZOOM Workplace.
Windows for home | Windows 11 | Devices and drivers
25,001 questions
asked
2026-10-18T19:31:07.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 63%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWF%3C/text%3E%3C/svg%3E)
Wink Funk
0
Reputation points
answered
2026-10-18T19:31:48.3533333+00:00
AI answer
1 answer
Outlook.com Error 500 – TooManyObjectsOpenedException After Account Compromise – Mailbox Inaccessible
Hello Microsoft Support and Community, I urgently need assistance with my personal Outlook.com mailbox. On October 18, 2026, my Microsoft account experienced an unauthorized successful sign-in originating from an IP address geolocated to Brazil. After…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,898 questions
asked
2026-10-18T18:48:08.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 27%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
Zen
0
Reputation points
answered
2026-10-18T18:48:57.42+00:00
AI answer
1 answer
Bitlocker key
My laptop have been blocker by bitlocker , I did not enable this and when I try to recover the key the microsoft website says no bitlocker key is registered on my account ?? How can I contact microsoft to check and find my bitlocker key , I can provide…
Windows for home | Windows 11 | Recovery and backup
5,907 questions
asked
2026-10-18T17:46:53.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 45%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Ray Hunt-Terry
0
Reputation points
commented
2026-10-18T17:52:57.9733333+00:00
Ray Hunt-Terry
0
Reputation points