Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Wait and retry later; Google Error 403 rate_limit_exceeded indicates that Google has temporarily capped how quickly the Microsoft-owned application can authorize new users, and only the application owner can request a quota increase.
What to do
- Stop the current account-addition flow and retry later.
No documented reset interval is available, so a specific waiting period cannot be guaranteed. - When retrying, complete the Google authorization once.
Sign in to the intended Google account and select Allow when Google asks whether Microsoft apps and services may access it. - If the same error continues, contact Microsoft Support.
Open the Microsoft Support contact page, enter the problem, select Get Help, and then choose Contact Support if offered.^1^
Include:- The exact error:
403: rate_limit_exceeded - The Microsoft application and platform involved
- Whether this happened while adding a new Gmail/Google Workspace account
- A screenshot with email addresses and other personal information hidden
- The approximate date and time of the failure
- The exact error:
If this occurred in new Outlook for Windows
After waiting, retry through:
- Outlook → View → View settings
Alternatively, select File → Account info. - Select Accounts → Your accounts → Add account.
- Enter the Gmail address and select Continue.
- Complete Google sign-in and select Allow.
- Confirm that Outlook reports the account was added successfully.^2^
These Outlook steps apply only if the error appeared while adding Gmail to new Outlook for Windows. The affected application and platform are needed to provide the correct client-specific path if it occurred elsewhere.
This is different from Google’s disallowed_useragent Error 403 in Outlook for Android, which has a separate Chrome/default-browser remedy; that workaround should not be applied to rate_limit_exceeded.^3^
References