I need a receipt

Gabriel Tarouquella 0 Reputation points
2026-11-12T18:08:04.7033333+00:00

Hello,

I cannot find the receipt for my purchase of Microsoft 365.

I would appreciate it if you could send it to my email address

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. paulr0511 49,755 Reputation points Independent Advisor
    2026-11-12T19:20:58.4366667+00:00

    Hello, I understand your concern with regards to the invoice.

    Kindly take note that it is not being sent to your email and you will need to download it and you can also check the Microsoft support link below.

    https://support.microsoft.com/en-us/account-billing/view-your-microsoft-store-order-history-aafefe88-3ec2-ce28-e0b6-eff1d5cc8170

    If the invoice that you are looking for is not there, you can reach out to the support team at https://support.microsoft.com/en-us/contactus/ use the Get Help app on your PC and then click on Microsoft 365 and then click Get Home Support and then type in Billing question and click the blue button that says Sign in to contact Support and login and proceed from there.

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  2. AI answer

    2026-11-12T18:08:31.35+00:00

    To get the receipt for a personal Microsoft 365 purchase, sign in to Order history with the Microsoft account that was used for the purchase:

    1. Open Order history.
    2. Sign in with the Microsoft account used to buy Microsoft 365.
    3. Find the completed order. If needed, change the date range or Ordered within filter.
    4. Select Order details.
    5. Select Print or Tax invoice if available.

    Important details:

    • Tax invoices are not available in real time and typically appear within 48 hours up to 5 days.
    • If the subscription was shared through Microsoft 365 Family, the subscription owner manages billing and receipts.
    • If Microsoft 365 was bought from a retail or online store and the receipt or product key email is missing, check the email receipt and junk mail folder. If the key was never redeemed, contact the seller or store where it was purchased.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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