Additional meeting and call-related features and issues within Microsoft Teams for business
To let people join a Teams meeting by telephone, Audio Conferencing must be set up for the users who schedule or lead the meetings.
Key requirements:
- Enable Audio Conferencing for meeting organizers.
- Enable dial-out from meetings for the organizer if the Call me option should appear.
Important behavior:
- Only the users who organize/schedule meetings need Audio Conferencing set up.
- Attendees who call in by phone do not need a license assigned.
- If the meeting invite shows a phone number and conference ID, dial-in is available.
- If the organizer does not have dial-out enabled, the Phone audio / Call me option will not be available to participants.
How users join by phone:
- In the meeting join flow, select Join > Phone audio.
- Then either:
- select Call me and enter a phone number, or
- select Dial in manually and use one of the listed phone numbers.
How to call a phone into an active meeting:
- In the meeting, select People.
- Enter the phone number in Invite someone or dial a number.
- Select Add phone.
- The called person says OK or presses 1 to join, depending on organization settings.
If the phone number is missing from the meeting invite, contact the IT admin.
For Microsoft 365 Family / Teams Free scenarios, phone calling options are not supported there; phone calling options are available in Teams business offerings with the appropriate phone or audio conferencing capability.
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