Someone opened an account with the same email as one of my email aliases

Scott D 0 Reputation points
2026-11-10T22:56:31.6333333+00:00

Someone opened an account with the same email as one of my email aliases. I have been trying to get this resolved through the support page, but the ai support assistant just keeps throwing me into a loop and does not know how to help.

How can I get this resolved so I can receive emails on my alias again?

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Dio Xavier 298.5K Reputation points Volunteer Moderator
    2026-11-10T22:58:55.5533333+00:00

    Olá

    Bem vindo á Comunidade Microsoft Outlook

    Boa noite, isto é impossível. Os servidores não permitem a criação de novos emails com endenreço já existente e ou mesmo cancelados e bloqueados, Portanto seu email esta funcional? Você realizou alterações de aliases recentemente?

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