I think I'm being double billed. Could you take a look and see what you think.

The screenshots show two separate subscriptions—not the same subscription charged twice—so cancel the monthly Microsoft 365 Basic subscription through Google Play if you intend to keep the annual Microsoft 365 Personal plan.

What the charges show

• Microsoft 365 Personal: $99.99 annually plus tax, purchased directly from Microsoft and paid through PayPal.
• Microsoft 365 Basic: $2.17 monthly, purchased through Google Play.
• The separate 100 GB monthly entries are Google One charges, not Microsoft 365 charges.

Microsoft 365 Basic provides 100 GB of cloud storage and web-based services, while Microsoft 365 Personal includes desktop apps and 1 TB of cloud storage.[^1^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Compare Microsoft 365 and Office plans | Microsoft Support")

Stop the monthly Microsoft 365 charge

Because Google Play sold the Basic subscription, it must be managed there; Microsoft cannot cancel or refund a third-party subscription.[^2^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Manage your Microsoft 365 subscription purchased through a third party | Microsoft Support")

On the Android device:

1. Open Google Play Store.
2. Tap the profile picture at the upper right.
3. Select Payments & subscriptions → Subscriptions.
4. Select Microsoft 365 Basic Subscription – Monthly.
5. Tap Cancel subscription and complete the prompts.

Uninstalling Microsoft 365 does not cancel the subscription. After cancellation, access normally continues through the paid billing period.^3^

Before cancelling, check which Microsoft account is associated with Basic and Personal. If they use different accounts, files stored under the Basic account will not automatically move to the Personal account.

Request a refund for the Google Play charge

Cancellation does not automatically refund previous payments. In Google Play order history, select the recent Microsoft 365 Basic charge and use Report a problem, or submit a request through Google Play’s refund process.^4^

Refund eligibility is determined by Google because Google collected those monthly payments. Microsoft cannot issue that refund.[^2^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Manage your Microsoft 365 subscription purchased through a third party | Microsoft Support")

Do not cancel the annual Microsoft 365 Personal subscription shown in the first screenshot if that is the plan you want to retain.

Also avoid posting unredacted billing screenshots publicly; the first image contains personal and transaction information.

References

1. [Compare Microsoft 365 and Office plans | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
2. [Manage your Microsoft 365 subscription purchased through a third party | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
3. Cancel, pause, or change a subscription on Google Play
4. Request a refund on Google Play