i want to recover my first email address

Question

i want to recover my first email address

Folau Kuli 0

This is the first email address (******@hotmail.com ) that i created. im just wondering if it possible to recover it or not because i dont have the phone number that link to the email. my last mail was on 25.8.2010 and my account got hacked and i wasn't able to recover my account back . my ea account was link to this email and all my ea games i cant login to play with my original account witch i spend a lot of money on. ive created my current google account with that email. i still have the inbox for my old email saved on google.

Folau Kuli 0 Reputation points

2026-10-02T11:52:21.0566667+00:00

my account is still available but i cannot recover it the only proof i have is the inbox in my google account . i create the account with my information, but i dont have the phone number anymore

2 answers

Your answer

Folau Kuli 0 Reputation points

2026-10-02T11:52:21.0566667+00:00

my account is still available but i cannot recover it the only proof i have is the inbox in my google account . i create the account with my information, but i dont have the phone number anymore

Answer 1

Folau Kuli 0

the account still exist in microsoft

0 comments

Answer 2

Curious how you know the account still exists, because if the account is not used during the last two years, typically it is gone per Microsoft's inactivity protocol. Did you try to log in and it didn't give you the "account no longer exist" error?

If it prompts you for recovery method, it means the account has 2FA enabled, in this case, filling out a recovery form is moot point according to https://support.microsoft.com/en-us/accounts-billing/manage/help-with-the-microsoft-account-recovery-form

User's image

As the second bullet in the screenshot says, if you don't recognize the verification method and want to try to reset password, use the sign in helper: https://support.microsoft.com/home/contact?linkquery=Help%20me%20sign%20in%20to%20my%20Microsoft%20account

To set up expectation, those are the ONLY two pathways, if applicable. No one in the community forum can interfere or make such a decision but rather point you to available tools you can use.