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Retail Windows 10 Pro digital license won't move to new PC: "I changed hardware" troubleshooter doesn't list the old device (0xC004F213)

I moved from an old PC (MSI Z270, Intel) to a new one (Gigabyte B850, Ryzen 9 9950X) and cannot activate Windows 11 Pro there. The old PC runs Windows 10 Pro, RETAIL channel, permanently activated. Its Activation page says "activated with a…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-07T16:48:21.8166667+00:00
2 answers

Is it possible to downgrade form Windows 11 Pro back to Windows 11 Home?

I bought a product key of Windows 11 Pro from ebay and it did not work. The seller sent me two other keys and they also did not work. The problem now is that I am stuck using a non-activated version of Windows 11 Pro and would rather go back to using the…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-06T10:29:41.5333333+00:00
N/A 0 Reputation points
commented 2026-11-07T16:45:59.19+00:00
N/A 0 Reputation points
1 answer

how do I get rid of the screen about setting up microsoft services

Frequently when I boot my laptop, I get a screen saying "Your're almost done setting up your..." which talks about Microsoft services like "Backing up your files...", "Browse confidently...", "Collaborate in real…

Windows for home | Windows 11 | Settings
asked 2026-11-07T16:10:36.8933333+00:00
ced2 40 Reputation points
answered 2026-11-07T16:26:16.6666667+00:00
Dio Xavier 298.3K Reputation points Volunteer Moderator
2 answers

my MS account was hacked into

Hello, My MS account was violated last week. Someone got in, then deleted my email, phone #. Then they added their own email and a passkey. I was able to get into my account and delete all of their info. I changed my password and setup 2-step…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-07T16:17:40.91+00:00
Steven Drake 0 Reputation points
answered 2026-11-07T16:22:51.11+00:00
Dio Xavier 298.3K Reputation points Volunteer Moderator
2 answers

My display

My Windows display settings were changed, and now my taskbar looks enlarged and my screen colors look lighter than before. My display resolution and scaling are back to their recommended settings, but my PC still doesn't look the way it did originally. I…

Windows for home | Windows 10 | Settings
asked 2026-11-07T15:47:24.33+00:00
Mario Gomez 0 Reputation points
answered 2026-11-07T16:19:18.3933333+00:00
Dio Xavier 298.3K Reputation points Volunteer Moderator
2 answers

There are two copies of the screenshot in the clipboard.

I think my Snipping Tool is conflicting with the Windows system. Most of the screenshots I take with the Snipping Tool (PrtSc or Win + Shift + S) end up with two copies in the clipboard. When I uninstall the Snipping Tool, this doesn’t happen. But I want…

Windows for home | Windows 11 | Performance and system failures
asked 2026-03-22T02:17:32.6433333+00:00
THANH NGO 15 Reputation points
commented 2026-11-07T16:17:23.79+00:00
Paul Ong 0 Reputation points
2 answers

Phone link, stopped working,

Trying to reconnect the current phone, and I tried to reset and repair, but it does not look for a phone it finds the current phone and just hangs when it tries to connect them together

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-10-26T16:11:24.2066667+00:00
James Bleecker 0 Reputation points
commented 2026-11-07T16:12:15.82+00:00
M&R A 0 Reputation points
3 answers

can't use kamo vpn on windows 11

Downloaded Kamo vpn and optioned win11 server going to Columbus, Indianapolis or Chicago all come back with error "the remote location was not made because the name of the remote access server did not resolve" this happens when I option vpn…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-11-05T20:46:06.3666667+00:00
Robert Steffen 0 Reputation points
answered 2026-11-07T16:11:49.8966667+00:00
Robert Steffen 0 Reputation points
2 answers

After update, hp laptop crashed. Can’t connect to internet,, can’t repair using dism . help Me please!

I’ve spent 2 days troubleshooting with ChatGPT and still can’t get windows to work. Can’t get in safe mode. Can’t boot from external copy. Can’t connect to internet. Can’t do auto repair. I’ve removed the last update, that didn’t fix it. I can’t tell…

Windows for home | Windows 11 | Windows update
asked 2026-11-05T16:08:09.2+00:00
allison2470 0 Reputation points
commented 2026-11-07T16:04:52.4833333+00:00
Neil D 34,740 Reputation points Volunteer Moderator
2 answers

Microsoft does not recognise my email account

I just tried to sign in to my microsoft account in order to play minecraft only after 4 hours of not playing, however when i tried signing in an error message saying "microsoft does not recognise this email" upon using the sign-in helper, there…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-07T15:21:23.15+00:00
Caton 0 Reputation points
answered 2026-11-07T16:01:59.4066667+00:00
EmilyS726 278.4K Reputation points Independent Advisor
1 answer

extended security updates error

I have a Windows 10 computer successfully enrolled in Microsoft's Extended Security Updates (ESU) program. Windows Update repeatedly fails with error 0x80070643. This problem has persisted for months despite extensive troubleshooting, including Windows…

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-11-07T15:54:44.2+00:00
John Hale 0 Reputation points
answered 2026-11-07T15:56:01.4533333+00:00

AI answer

1 answer

Technical Support Request: Random Laptop Restarts (Hypervisor Error 0x20001)

Issue Description: My laptop is experiencing random, sudden restarts under all types of workloads. It shuts down and reboots instantly without warning. This happens during low-intensity tasks like typing in Microsoft Word, watching YouTube videos, or…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-07T15:48:41.4833333+00:00
xnooby 0 Reputation points
answered 2026-11-07T15:49:33.0766667+00:00

AI answer

0 answers

Cant redeem gamepass on my pc

I cant redeem my gampass on my laptop thats included with my device, when i try it just says try that again and says something happened on your end.

Windows for home | Windows 11 | Apps
asked 2026-11-07T15:41:56.41+00:00
Myles Ravenscroft 0 Reputation points
2 answers

Windows 10 Start Menu and searchbar not working along side settings application

Hi, I recently just booted my PC for the day and I cannot access the windows start menu nor the search bar. I have tried several fixes including running the SFC command, DISM commands, and executing powershell commands but nothing has seemed to work. I…

Windows for home | Windows 10 | Performance and system failures
asked 2026-11-07T14:42:54.13+00:00
Marzia Candotti 0 Reputation points
edited an answer 2026-11-07T15:38:00.2866667+00:00
TaoLi 119.7K Reputation points Independent Advisor
1 answer

Phone Connect

When after installing Microsoft phone connect I went to my phone and found new groups of games and search bar that I did not install. I cannot uninstall. Help please.

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-07T15:08:42.3+00:00
Keith H 0 Reputation points
answered 2026-11-07T15:22:19.8166667+00:00
Rayyan Fawad 1,255 Reputation points
2 answers

Xbox Game bar not recording Clips.

I've had this issue for 2 weeks now, not being able to record is driving me nuts. Every time I press button to clip the last 30s i get the error code "0x82323007." I have tried many different solutions from restarting/repairing Game bar in the…

Windows for home | Windows 11 | Gaming
asked 2026-11-05T02:33:35.17+00:00
Isaiah Lopez 0 Reputation points
commented 2026-11-07T15:10:47.8166667+00:00
nader 0 Reputation points
5 answers

Why is robocopy so slow?

I am using robocopy on Windows10 to make backups of my external USB hard discs. In this case: driveletter R: is a 16TB Seagate Ironwolf hdd. driveletters Z and V are both 8TB Seagate Barracuda hdd's. These discs each backup about half of the data on…

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-10-31T11:56:56.5+00:00
HRL 65 Reputation points
commented 2026-11-07T15:03:34.09+00:00
HRL 65 Reputation points
2 answers

Microsoft Account Doesn't Exist, Can't Log In Despite Having Access To It Just This Morning

I recently reinstalled my OS for my PC since I had a hacking problem just a few days ago. I was still able to log into my Microsoft account just this morning before I reinstalled my OS and wiped everything from my PC. I've purchased Minecraft there just…

Windows for home | Other | Gaming
asked 2026-11-07T14:07:08.2066667+00:00
Abrin Diaz 0 Reputation points
commented 2026-11-07T14:58:11.7766667+00:00
Abrin Diaz 0 Reputation points
3 answers

I want to restore the front screen for wn11

I wanted a picture as the front screen now I want to get back to win 11 startup screen

Windows for home | Windows 11 | Settings
asked 2026-10-31T14:45:09.03+00:00
Doug Townsend 0 Reputation points
answered 2026-11-07T14:52:33.2433333+00:00
Doug Townsend 0 Reputation points
1 answer One of the answers was accepted by the question author.

How to require password before purchase

We bought Minecraft for our 7yo kid on my Microsoft account. I didn't even know there's such thing as effing "Minecoins". They purchased more than $100 of this sh*t before we woke up, and I can't get refunded or dispute them, which is BS alone…

Windows for home | Other | Gaming
asked 2026-11-07T14:26:08.63+00:00
ShadowComb 0 Reputation points
accepted 2026-11-07T14:50:40.88+00:00
ShadowComb 0 Reputation points