What are the prospects for fixing the problem with Microsoft 365 services?

Lex Petrenko 0 Reputation points
2026-11-13T10:51:30.6833333+00:00

When can a fix for this issue be expected? Critical systems have currently stopped working because Microsoft Graph is down. Is there an alternative?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
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Fahim-Nz 265 Reputation points Independent Advisor
2026-11-13T11:34:55.3866667+00:00

Hello Lex,

I understand that your critical systems are affected by the ongoing Microsoft Graph service disruption, and you would like to know when Microsoft expects to resolve the issue and whether an alternative is available.

Microsoft has reported progress toward service recovery, with recovery actions completed across portions of the affected infrastructure in the Asia Pacific region. Traffic is being gradually restored, and improvements have been observed in mailbox access and delayed email processing. However, some users may continue to experience intermittent issues as recovery efforts extend to other regions.

Although an official Estimated Time of Arrival (ETA) for full recovery is not yet available, Microsoft has confirmed that recovery efforts are ongoing, with further actions being taken to restore the affected services.

Your organisation's Microsoft 365 administrator can monitor real-time updates and official information through the https://admin.cloud.microsoft/?source=applauncher#/servicehealth/:/alerts/MO1550821
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There is currently no direct alternative to Microsoft Graph that offers the same Microsoft 365 integration.

I understand how disruptive this situation can be, especially when critical systems are affected. I hope Microsoft restores the services fully as soon as possible.

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