IS COPILOT STILL DOWN?

Guillaume Ernest 0 Reputation points
2026-11-13T10:49:45.4033333+00:00

I am in Jakarta. Outlook seems to be up for the moment but Copilot seems to be still down

Microsoft Copilot | Other
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Marcin Policht 112.8K Reputation points MVP Volunteer Moderator
    2026-11-13T12:15:02.5833333+00:00

    Yep - unfortunately this is still the ongoing recovery.

    You can monitor the latest updates via https://status.cloud.microsoft/

    Here is the latest available information:

    User impact: Users may be unable to access or perform several actions in Microsoft 365 services.

    Current status: Our recovery efforts to restore service health throughout the affected environment is progressing. In parallel, we're continuing to pursue multiple workstreams to pinpoint the source of the issue and ensure the recovery of the affected environment. This issue impacts Outlook.com, OneDrive, OneNote, Microsoft To Do, Teams, and Microsoft 365 for the web although you may also see issues in other Microsoft 365 services.

    Next update by: Friday, November 13, 2026, at 2:30 PM UTC

    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments

  2. AI answer

    2026-11-13T10:50:21.7133333+00:00

    Copilot for Microsoft 365 still appears to be experiencing an active or partially recovered service incident affecting Asia-Pacific, including Jakarta, even though Outlook has begun recovering.^1^

    Current reports indicate that users may be unable to load Copilot Chat, receive responses, or access work data such as email, calendars, and files. The disruption extended into Asia-Pacific business hours, and Indonesia was among the affected locations.^2^ ^3^

    There is an important account distinction:

    • Work or school account / Microsoft 365 Copilot: The ongoing incident is the likely explanation. If available, check Microsoft 365 admin center → Health → Service health for the incident and recovery updates.
    • Personal Microsoft account / consumer Copilot: Microsoft’s consumer status endpoint has reported Copilot as operational, so a persistent problem may be specific to the app, browser, network, or account.^4^

    If Microsoft reports the incident as resolved but Copilot still cannot connect, run Windows Get Help, search for Copilot connectivity troubleshooter, and follow its checks for firewall or connection blockers.^5^

    References

    1. Microsoft Admin Center Status
    2. Microsoft outage spills into Asia-Pacific business hours despite partial recovery
    3. Microsoft 365 dan Outlook Down Global, Indonesia Terdampak
    4. status.cloud.microsoft
    5. Copilot troubleshooters | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.