After a recent Windows Update, I opened Copilot, asked a question, hit enter, the question was corrupt. Opened it in Bing, it said poor connection and wouldn't open. Ran the conductivity troubleshooter, it said contact support.

Robert Gresczyk 0 Reputation points
2026-11-13T02:41:11.1733333+00:00

Cannot open Copilot after a recent Windows Update. Opened it, asked a question, hit enter, and the question became corrupted with symbols. Opened it again in Bing, it said "poor connection". Ran the Copilot connection Troubleshooter, did not find firewall problem. Reinstalled it thinking it was corrupted, still cannot connect. It doesn't show pinned to the task bar even though it is.

Microsoft Copilot | Windows Copilot | Copilot+ PC
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  1. Emma1-N 15,005 Reputation points Microsoft External Staff Moderator
    2026-11-13T07:43:26.03+00:00

    Hello Robert Gresczyk,

    There's currently a global outage affecting some Microsoft services. It is an issue on Microsoft's end. Service status can be monitored here Service Health Status.

    There is no estimated time for when services will be restored, but Microsoft is already working to bring them back online.

    Thank you for your patience.

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