my outlook isnt working

Microsoft has not published a universal restoration time for the current Outlook outage, so monitor the Microsoft Service Health Status page for the recovery notice and updated timing.

The incident is affecting Outlook.com and Outlook on the web, with reports of wider Microsoft 365 impact. Microsoft is investigating and restoring service, but there is currently no confirmed time by which every affected account will recover.^1^

Because this is a service outage:

• Changing your password, reinstalling Outlook, or repeatedly removing and adding the account is unlikely to resolve it.
• Wait until Service Health reports the incident as resolved, then close and reopen Outlook or refresh Outlook.com.
• If Service Health shows recovery but your account still fails, check Microsoft’s Outlook.com known-issues page for any remaining issue or workaround.^2^

References

1. Microsoft Outlook outage affects thousands: What to know about the November 12 incident
2. Fixes or workarounds for recent issues on Outlook.com | Microsoft Support