I have been hacked, all my settings are in Chinese

nicola sanderson 0 Reputation points
2026-11-11T10:10:43.72+00:00

i have tried everything to change settings back to English. my name is currently SN, should be NS.

Outlook | Web | Outlook.com | Email
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  1. nicola sanderson 0 Reputation points
    2026-11-11T10:12:09.31+00:00

    i need assistance

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  2. nicola sanderson 0 Reputation points
    2026-11-11T10:12:57.9866667+00:00

    is someome coming to help me

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  3. GsN5034 - IA 80,095 Reputation points Independent Advisor
    2026-11-11T10:59:03.2733333+00:00

    Hello,

    Open an InPrivate window and sign in to your Microsoft account:

    https://account.microsoft.com/profile/

    • Under Profile info, update your 'Country or region' and 'Language settings'.
    • Then, update your Microsoft account name.

    Next, open Outlook in a separate InPrivate window:

    • https://outlook.live.com/
    • Go to Settings > General > Language and time, then update the language, country or region, and time zone.

    After making these changes, clear your browser history, cache, and cookies. Temporarily disable or remove any browser extensions, then try signing in to Outlook.com again.

    To prevent this from happening again in the future, secure your Microsoft account with a strong, unique password and enable two-step verification. This adds an extra layer of security if someone knows your password.

    For reference:

    How to help keep your Microsoft account secure

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