All emails in Inbox have magically disappeared. It is not a filter issues.

Claudine Hughes 0 Reputation points
2026-11-05T15:59:45.4933333+00:00

All my emails have disappeared from my inbox. This has happened before. It is not a filter, archive, delete issues. They just magically disappeared for no reason. Last time, someone walked me through how to restore them - how do I get help?

Outlook | Web | Outlook.com | Email
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  1. Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
    2026-11-06T00:36:16.6866667+00:00

    Welcome Claudine Hughes,

    I'm sorry your Inbox emails have disappeared again, especially since this has happened before.

    Before continuing, you can confirm the questions below:

    • Are you checking at outlook.com in a computer browser, or in an app (Outlook mobile, the Mail app, an iPhone or Android mail app)? Are the emails also missing when you sign in at outlook.com in a browser?
    • Is your account connected to any other devices or email apps, such as a phone mail app or another email program?
    • Are only the Inbox emails missing, or are other folders empty too? Roughly when did you last see them?
    • Have you already tried any suggestions posted on this thread, such as checking the "Other" tab or Junk Email?

    Looking forward to your update.

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