don't own a cell phone so what do i need to get my pin number sent somewhere i can get it sent to

The “PIN” is actually a one-time verification code, and because the hidden phone number ending in 41 is unavailable to you, select I don’t have any of these to replace that phone number with your accessible Gmail address.

Replace the unavailable phone number

1. Return to the Microsoft/Outlook sign-in page.
2. Enter your Outlook email address and password.
3. At Verify your identity, look for:
   • I don’t have any of these
   • Show more verification methods, or
   • Use a different verification option
4. Select I don’t have any of these.
5. Follow the instructions to replace your security information. Enter the Gmail address you can access when offered the email option.
6. Open Gmail and use the message Microsoft sends there.

When all existing security information is replaced, Microsoft requires a 30-day waiting period before the account can be accessed with the new information. If you regain access to the old method during that period and use it, the replacement request is cancelled.^1^

Do not keep clicking Send code for the number ending in 41. That code can only go to the phone number already registered on the account; it cannot be redirected to Gmail from that screen.

If “I don’t have any of these” is not available

Use the official Microsoft account recovery form:

1. Enter the Outlook address you are trying to recover.
2. Enter your working Gmail address as the contact email.
3. Complete as much account information as possible.
4. For an Outlook.com account, provide exact subject lines from previous messages and details about contacts you emailed.

Microsoft uses the Gmail address to contact you about the recovery request. It does not automatically add Gmail as a permanent sign-in method.^2^

A Gmail address can be used later as a way to prove your identity, but your Google password cannot sign you in to the Microsoft account.^3^

Important limitations

• The stars followed by 41 identify a hidden phone number already attached to the account; they are not the code itself.
• Microsoft Support cannot send the verification code somewhere else or change the account’s security details for you.^1^
• Never give anyone your password or a verification code.
• If this Outlook address belongs to an employer or school rather than ending in a personal domain such as @outlook.com or @hotmail.com, contact that organization’s IT help desk instead.

References

1. Troubleshoot Microsoft verification code issues | Microsoft Support
2. Help with the Microsoft account recovery form | Microsoft Support
3. Link your Google account and Microsoft account | Microsoft Support