How to remove the Wsi Account

Do not delete any more user folders; remove the work or school connection that enabled Web sign-in, then restart Windows. WsiAccount is a system-managed local account created automatically for Windows Web sign-in—not ordinarily a personal account or evidence of malware. It is normally enabled only during Web sign-in and disabled afterward.^1^

Remove the sign-in entry safely

1. Sign in using your normal Windows account.
2. Open Settings → Accounts → Access work or school.
3. Expand any work or school account that you no longer use.
4. Select Disconnect, then Yes.
   • This removes that account’s sign-in information and organizational connection from the PC; it does not delete the online account.^2^
5. Also check Settings → Accounts → Email & accounts and remove any unwanted account listed under accounts used by other apps.
6. Restart the PC and check the sign-in screen.

If this is an employer- or school-managed computer, do not disconnect the organization account yourself. Ask its administrator to disable the Web sign-in policy for the device. Web sign-in is policy-controlled and supported on Microsoft Entra-joined PCs; disabling that policy disables its credential provider.^3^

Because the folder was already deleted

Do not edit the registry or manually recreate C:\Users\WsiAccount. First restart after removing the applicable connection or policy. Windows manages this account, so manual folder deletion is not the supported removal method.

If your normal account stops loading, Windows reports a temporary/corrupted profile, or you cannot sign in:

1. At the sign-in screen, hold Shift while selecting Power → Restart.
2. Select Troubleshoot → Advanced options → Startup Settings → Restart.
3. Press F5 for Safe Mode with Networking.
4. Sign in with your password—PIN and biometric sign-in are unavailable in Safe Mode—and inspect the remaining accounts from an administrator account.^4^

If Windows works normally and only the unwanted entry disappears after the restart, no further repair is necessary.

References

1. Use Web Sign-In To Enable Passwordless Sign-In In Windows
2. Manage User Accounts in Windows | Microsoft Support
3. Policy CSP - FederatedAuthentication
4. Troubleshoot Problems Signing In to Windows | Microsoft Support