Current Mac system. The link to the cloud broke. I now have two onedrive folders and there is no onedrive icon in the menus bar.

1. Restore the OneDrive app first so the menu bar icon returns:
   • Open Applications.
   • Find OneDrive.
   • Right-click it and select Show Package Contents.
   • Open Contents > Resources.
   • Double-click ResetOneDriveApp.command or ResetOneDriveAppStandalone.command.
   • Start OneDrive again and complete setup.
2. If OneDrive starts but the account link is broken, re-link it:
   • Click the OneDrive cloud icon in the menu bar.
   • Go to Help & Settings > Preferences > Account.
   • Select Unlink this Mac.
   • Sign in again.
   • When prompted that a folder already exists, select Use this folder for the current folder that matches the online OneDrive.
3. If sign-in still does not complete correctly, clear cached credentials:
   • Open Keychain Access.
   • Search for OneDrive.
   • Delete OneDrive Cached Credential.
   • If needed, use Window > Keychain Access, then File > Delete Keychain [OneDrive/Office/MS], and click Delete References.
   • Start OneDrive and sign in again.
4. To identify and remove the old non-syncing folder:
   • In OneDrive, if the message says "You’re signed in to 2 versions", click Show in Finder.
   • In /Library/CloudStorage, open each OneDrive folder.
   • If one folder shows a Finder banner with a Delete button, click Delete. That folder is from the previous OneDrive version and is no longer active.
5. If there is no Delete banner:
   • Open OneDrive preferences > Account.
   • Select Unlink this Mac.
   • Run OneDrive again to complete setup.
6. Before deleting any duplicate folder manually, confirm the active folder is the one that:
   • is syncing with OneDrive online, and
   • contains the files expected in the current account.

Unlinking and re-linking does not delete data. It only disconnects the Mac from OneDrive temporarily while setup is repaired.

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