OneDrive not working with macOS 13.7.8

Question

OneDrive not working with macOS 13.7.8

Ken Darvell 0

OneDrive not working with macOS 13.7.8.

My iMac is on 13.7.8 and cannot receive updates to higher versions.

Is there a fix for this issue.

Can I continue to use the version of Onedrive that works with 13.7.8?

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6 answers

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Answer 1

Christian Hariman 30

Found the last version of OneDrive that works with Ventura 13.7.8

Like me, I'm guessing you are holding on to your old mac

Delete the app on the App folder (uninstall any newer/current versions of Microsoft Onedrive)

Install this version of the app (took some digging to find out the last version that works)

https://oneclient.sfx.ms/Mac/Installers/26.032.0217.0003/universal/OneDrive.pkg

Remember to disable auto-update

Ken Darvell 0 Reputation points

2026-06-10T00:36:03.8333333+00:00

Hi Christian, I must be missing something? I have turned off the auto update and run your link. the program loaded BUT shortly after I opened Onedrive it reverted to the incompatibility with 13.7.8 message.
Christian Hariman 30 Reputation points

2026-06-10T04:51:31.8466667+00:00
to disable auto-update, i've had to do a little tinkering

word of caution: i'm not a programmer, and dont blame me if OneDrive becomes unstable/

in your MacHD > Library > LaunchAgents - there is a file called:com.microsoft.OneDriveStandaloneUpdater.plist - delete this/remove it or place it somewhere else

in your MacHD > Library > LaunchDaemons - there are two files called:

com.microsoft.OneDriveStandaloneUpdaterDaemon.plist - delete this/remove it or place it somewhere else

com.microsoft.OneDriveUpdaterDaemon.plist - delete this/remove it or place it somewhere else

alternatively instead of deleting it - you could just alter the first file (:com.microsoft.OneDriveStandaloneUpdater.plist) by right-clicking - open-with - Texedit

in the section that reads:

<key>RunAtLoad</key>

<true/> ---> change this to <false/>

this should disable the auto-update

It had worked for me (but dont blame me if it messes up OneDrive)

I had also disabled Microsoft auto-update under

Setting > General > login items > Microsoft Autoupdate

Hope this works

I would suggest uninstalling OneDrive (deleting it from the App Folder in Mac) and then reinstalling

https://oneclient.sfx.ms/Mac/Installers/26.032.0217.0003/universal/OneDrive.pkg

Hope this works
Jay B 5 Reputation points

2026-06-11T11:11:18.17+00:00

You are the GOAT!
Christian Hariman 30 Reputation points

2026-06-11T12:27:52.0733333+00:00

Thank you tips hat
Anna N 20 Reputation points

2026-06-14T10:52:09.28+00:00

It is not working in my case :(
Antonio Barros 0 Reputation points

2026-06-14T16:21:52.67+00:00
Thank you Christian!! your link and solution worked perfectly.

For disabling auto-updates I did the following:

open Word or Excel and go to Help → Check for Updates.

When Microsoft AutoUpdate opens:

Click Microsoft AutoUpdate in the menu bar.

Select Preferences.

Uncheck:

✅ Automatically keep Microsoft Apps up to date

This will prevent OneDrive and Office apps from updating automatically.
Jessica 0 Reputation points

2026-06-27T16:14:36.9133333+00:00

Thank you so much @Christian Hariman !!

Answer 2

Ken Darvell 0

Which version of Onedrive supports macOS 13.7.8.

How do I install that version, as Microsoft have already removed it from my iMac, WITHOUT MY KNOWLEDGE.?

Ken Darvell 0 Reputation points

2026-06-07T04:37:07.1033333+00:00

Also what happens to the 1 TB of storage that comes with Onedrive.
Christian Hariman 30 Reputation points

2026-06-09T20:15:58.2033333+00:00

Found the last version of OneDrive that works with Ventura 13.7.8

Like me, I'm guessing you are holding on to your old mac

Delete the app on the App folder (uninstall any newer/current versions of Microsoft Onedrive)

Install this version of the app (took some digging to find out the last version that works)

https://oneclient.sfx.ms/Mac/Installers/26.032.0217.0003/universal/OneDrive.pkg

Remember to disable auto-update

Answer 3

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Answer 4

Kai-H 27,645 Microsoft External Staff Moderator

Hi, Ken Darvell

At the moment, macOS 13 Ventura still appears to be within the supported range for the standalone OneDrive sync app, so the problem may be the installer/update process or leftover OneDrive files on the Mac, rather than the 1 TB storage being removed.

Here are some suggestions you can try:

First, try installing OneDrive from the Mac App Store instead of the Microsoft website installer. If the standalone installer is failing or saying it cannot install in that location, the App Store version may avoid that package installer issue.

If that does not work, check whether OneDrive is still in your Applications folder. If it is there but has a “no entry” symbol or will not open, move it to Trash, restart the Mac, then try the App Store install again.

It is also recommended that you check for old OneDrive leftovers before reinstalling. In Finder, choose Go > Go to Folder, then check these locations:

~/Library/CloudStorage

~/Library/Containers

~/Library/Group Containers

If you see folders clearly named OneDrive or Microsoft OneDrive, move only those to Trash, restart, then reinstall OneDrive.

For the version number, the current standalone OneDrive build listed for Mac is around 26.095.0519 and it shows minimum macOS 13.0, so it should normally include Ventura 13.7.8. I would avoid downloading old OneDrive installers from random websites unless you can verify they are from Microsoft’s own download servers.

Your 1 TB storage is not stored “inside” the Mac app. It belongs to your Microsoft 365 subscription and Microsoft account. Even if OneDrive is removed from the iMac, your files should still be available by signing in at OneDrive on the web. The Mac app is only the sync tool.

Thank you for your patience in reading, I hope this information has been helpful to you.

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Kai-H 27,645 Reputation points Microsoft External Staff Moderator

2026-06-08T07:06:57.1566667+00:00

Hi, Ken Darvell

It has been a while and I am writing to see how things are going with this issue.

Have you had a chance to check the replies provided?

Any update would be appreciated.
John Guidry 0 Reputation points

2026-06-09T19:03:24.6666667+00:00

ok i have been having the same problem. spent 4 hours trying all those fixes with following the directions from microsoft and apple on finding containers and deleteing One Drives and move things around and it's worse now than before. not only can i not download the onedrive app and go back to work, but it is also deleting files from the online, web-based onedrive, in the place i was working. is Mac OS Ventura 13.7.8 basically useless now?
Christian Hariman 30 Reputation points

2026-06-09T20:15:30.16+00:00

Found the last version of OneDrive that works with Ventura 13.7.8

Like me, I'm guessing you are holding on to your old mac

Delete the app on the App folder (uninstall any newer/current versions of Microsoft Onedrive)

Install this version of the app (took some digging to find out the last version that works)

https://oneclient.sfx.ms/Mac/Installers/26.032.0217.0003/universal/OneDrive.pkg

Remember to disable auto-update
Kai-H 27,645 Reputation points Microsoft External Staff Moderator

2026-06-10T07:36:10.98+00:00

Hi, John Guidry

You can refer to Christian Hariman solution. If there be any issues, please get back for further help.

Answer 5

OneDrive can continue to work on macOS 13.7.8, but only with the versions of OneDrive and Office that still support that macOS release. Once macOS 13 becomes unsupported, OneDrive and Office apps on that system will no longer receive any updates, including security fixes and new features.

Key points for this scenario:

macOS support and updates

When macOS is not on a supported version, Office apps (including OneDrive) keep working but stop receiving updates.
This means the currently installed OneDrive version that works on 13.7.8 can continue to be used, but it will not get future fixes or security updates once 13.x falls out of support.

Best practice

To keep receiving mainstream support and security updates for OneDrive and the rest of Microsoft 365, the recommended path is to run a supported macOS version.
If the iMac cannot be upgraded beyond 13.7.8, OneDrive can still be used in its last compatible version, with the understanding that it will eventually be frozen at that version.

If OneDrive stops working after an update

If a newer OneDrive build no longer works on 13.7.8, installing an older, compatible build (the last version that supports that macOS) is required. For other Office apps on older macOS versions, this is handled by installing the last supported build (for example, Office 16.88 on macOS 12). The same principle applies to OneDrive.

Security considerations

Continuing to use OneDrive on an unsupported macOS version means missing security updates both from macOS and from Office/OneDrive, which increases risk over time.

In summary, the existing OneDrive version that works with macOS 13.7.8 can continue to be used, but it will eventually stop receiving updates once that macOS version is no longer supported. For ongoing fixes and security updates, a macOS upgrade to a supported version is required.

References: