Microsoft Account Sign in opens white box then closess

Ethan Roche 0 Reputation points
2025-09-02T11:15:48.51+00:00

For some reason anything that needs a Microsoft account sign in wont work. I cant sign into xbox or the store and can't make my local account connect again either. If I click any login on them a white box opens then instantly closes. Please help.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Emmanuel Santana 40,315 Reputation points Independent Advisor
    2025-09-02T11:53:11.11+00:00

    Hello. Please check if you have a “Work or School” account listed under Settings > Accounts > Access work or school. If you have it, try removing it (as long as you don't use it, of course).

    If that doesn’t apply, you can try the following steps:

    1. Press Windows + R to open the Run dialog.
    2. Type wsreset and press Enter.
    3. A blank Command Prompt will appear, just wait a moment (up to a minute).
    4. Once finished, the Microsoft Store should open automatically.

    If that doesn’t resolve the issue, try running a system scan:

    1. Open the Start menu, type cmd.
    2. Right-click Command Prompt and select Run as administrator.
    3. In the command window, enter: 
         DISM /online /cleanup-image /restorehealth
      and press Enter.
    4. Wait for this to finish (it might take 10–20 minutes). When done, type: 
         sfc /scannow
      and press Enter.
    5. Let the scan complete (this may take another 5–15 minutes).

    After both scans are finished, restart your PC and check if you can sign in.

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