170 questions
170 questions with Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan tags
2 answers
Windows 11 Unified Print Dialog Shows "This App Doesn't Support Print Preview" for Multiple Applications
Description: Hello Microsoft Support Team, I am experiencing a problem with the new Windows 11 Unified Print Dialogue. I would like to report this issue and request a possible solution. Problem Description: When I try to print images or documents from…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-10-15T15:20:18.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 88%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Soumen Biswas
0
Reputation points
answered
2026-10-15T15:28:47.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 72%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ronald Sabiiti
670
Reputation points
Independent Advisor
2 answers
Stale printer entries from a retired print server persist after migration (Windows 10/11, AD/GPO)
We moved printers from an older print server (Windows Server 2012 R2) to a newer one (Windows Server 2019) and are now removing stale connections to the old server. The environment is mixed Windows 10 and 11 clients, domain-joined, managed with Active…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-10-14T13:43:01.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Konstantinos Pisimisis
10
Reputation points
commented
2026-10-15T09:25:20.9866667+00:00
Konstantinos Pisimisis
10
Reputation points
2 answers
I have new windows 11 pc and hp printer prints but will not scan.
I have Windows 11 and cant scan on my hp computer. Printer works fine.
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2025-10-31T18:55:37.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 19%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
Kathy Fleming
0
Reputation points
commented
2026-10-15T04:52:23.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,260
Reputation points
Volunteer Moderator
3 answers
install printer driver
Need driver for Brother DCP-7065DN. Printer is recognized and noted as "idle".
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-10-14T03:07:24.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 5%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Harvey Levine
0
Reputation points
answered
2026-10-14T15:57:21.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 86%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jason Nguyen Tran
28,175
Reputation points
Independent Advisor
2 answers
scanner not connected
Cannot scan any documents. Printing works, but the scanner is not connected
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-08-23T18:40:23.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 85%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
nancy Sadowski
0
Reputation points
commented
2026-10-12T11:37:50.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 1%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Nancy Fournier
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft Print to PDF ignores A4 page size, while Word PDF export removes floating images
Title: Microsoft Print to PDF ignores A4 page size, while Word PDF export removes floating images Post: I create educational materials in Microsoft Word in both A4 and US Letter versions. My A4 Word documents are correctly set to 8.27 × 11.69 inches (210…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-10-10T08:38:54.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 18%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
NinaDosRios
20
Reputation points
accepted
2026-10-10T09:47:05.49+00:00
NinaDosRios
20
Reputation points
2 answers
how to add more printing options under advanced settings
I dont have the options to print in color or print on both sides
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-10-09T16:02:12.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 18%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Becky Romeo
0
Reputation points
edited an answer
2026-10-09T19:48:57.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 86%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Scott Nguyen
2,135
Reputation points
Independent Advisor
1 answer
Problema para conectar y utilizar una impresora compartida por red
Se presenta un problema para conectar y utilizar una impresora compartida en red desde una PC con Windows 11. La impresora está conectada mediante USB a una PC principal y se encuentra compartida en la red. Desde la PC cliente se puede acceder a la PC…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-09-24T16:19:15.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 85%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGE%3C/text%3E%3C/svg%3E)
Gerardo Espinoza
0
Reputation points
commented
2026-09-29T19:43:48.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 21%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dan Martínez
0
Reputation points
2 answers
Remove Tab Missing From Printers & Scanners
Hi, after Windows updates, I have two users that is missing the Remove Tab from the printers, and I am unable to remove any of the printers. My users are unable to use/print to the printers as well. I tried PowerShell and CMD to remove the printers, and…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-09-22T19:03:00.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 21%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mahadi Talley
0
Reputation points
answered
2026-09-29T05:55:36.1366667+00:00
Jason Nguyen Tran
28,175
Reputation points
Independent Advisor
2 answers
cannon c257if image runner advanced dx scanner not detected
cannon c257if image runner advanced dx scanner not detected. does it not have driver to support it?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-09-28T15:15:29.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 34%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
rosalie41
0
Reputation points
answered
2026-09-28T15:47:57.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,750
Reputation points
Volunteer Moderator
1 answer
Document Scan
How do I scan a document? I have an HP 7602 printer and the document is on the flat portion.
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-09-24T00:08:58.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 49%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Stephen Chopnick
0
Reputation points
answered
2026-09-24T02:15:30.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hoang Le
6,445
Reputation points
Independent Advisor
2 answers
I need to print a PO Power Apps
On the power App / Change Order Request Portal I have a PO listed there but am looking for a way to view and print front the screen
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-09-23T17:45:37.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 23%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Estes, Tom
0
Reputation points
answered
2026-09-23T18:33:28.1866667+00:00
Scott Nguyen
2,135
Reputation points
Independent Advisor
1 answer
Snipping tool Wrong labels
In snipping tool for the default printer of the systems choice specifically for some reason only then does the options for portrait and landscape flipped flop. This is an odd occurrence would love help.
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 50%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 16%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
PRINT OPTIONS
Pleaseeeeee bring back the ability to click enter to print.
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
all jobs stuck in the queue
I installed my thermal printer but it will not print all jobs get stuck in the queue, how can I fix it?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-09-12T22:03:07.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 11%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ruby Blevins
0
Reputation points
answered
2026-09-14T03:58:19.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daphne Huynh (WICLOUD CORPORATION)
1,980
Reputation points Microsoft External Staff
Moderator
1 answer
Scanner d'une imprimante
comment afficher le scanner avec une nouvelle imprimante
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-09-12T17:13:57.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 67%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
daniel souply
0
Reputation points
answered
2026-09-12T22:37:27.8566667+00:00
Allan Solomon Mejia
10,465
Reputation points
1 answer
Scanner stopped working with update
My Officejet pro 9125e All in One Printer/Scanner is Morpia certified. Why won't my scanner work? I set it up with windows protected print mode as suggested. The printer is working fine.
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-09-08T16:29:23.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 83%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Debbie Randazzo
0
Reputation points
answered
2026-09-08T17:24:06.92+00:00
Scott Nguyen
2,135
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Printing empty pages
I have windows 11 pro on on HP laptop with an HP 9130e printer connected via LAN. My problem is that I get an empty page on the first print job after the laptop has sat idle for a while. I typically see this in the morning when printing something from a…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-08-27T13:29:59.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 26%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Klem Kadiddlehopper
20
Reputation points
commented
2026-08-28T13:04:32.46+00:00
Klem Kadiddlehopper
20
Reputation points
2 answers
HOW DO I GET MY CANNON TS3355 TO PRINT A COPY OF A DOCUMENT
I WANT MY CANNON TS 3355 TO PHOTO COPY A DOCUMENT,ALL IT DOES IS PRINT INFO SHEETS
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-08-26T15:48:52.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 49%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
BARRY TAYLOR
0
Reputation points
answered
2026-08-27T23:06:14.0133333+00:00
EmilyS_726
31,035
Reputation points
Volunteer Moderator
1 answer
Connecting scanner
In my setting my printer is connected to my laptop, which is fine, but the scanner function doesn't appear to be connected?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked
2026-08-24T15:43:56.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Declan Corcoran
0
Reputation points
answered
2026-08-24T16:50:32.7966667+00:00
Hoang Le
6,445
Reputation points
Independent Advisor