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my account got hacked

hello Microsoft my account got hacked and the hacker changed my email from my main email to his hacker email can you please help me switch it back to my original email so i can get back into all my stuff because all my devices and data ride on my…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-14T12:09:29.5766667+00:00
danny miller 0 Reputation points
answered 2026-10-14T12:09:50.4433333+00:00

AI answer

1 answer

I am not able to create Azure Managed Redis instance in West Europe

Hi, I am not able to create Azure Managed redis instance in West Europe - B1 or B3 SKU for production environment. I have it created for dev, qa and test though. "Balanced_B3 is not currently available in West Europe. Try these alternative SKUs…

Azure Cache for Redis
Azure Cache for Redis

An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.

427 questions
asked 2026-10-13T14:20:11.9466667+00:00
Selmanovic, Dzenan 0 Reputation points
commented 2026-10-14T12:06:39.7466667+00:00
Selmanovic, Dzenan 0 Reputation points
2 answers

Insert tab in Word and Excel do not allow me to search in next level like Icons

In Word and Excel when I click the Insert tab and then select Icons, the next thing i see is a blank page. Nothing is loading when I attempt to go to the next level. I tried uninstalling and then reinstalling MS office, but same problem reoccurs.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-01T16:46:06.4733333+00:00
Steven Fath 0 Reputation points
recommended 2026-10-14T12:04:22.4366667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

Request to Reset Microsoft Authenticator Verification

Hello Microsoft Support, I need help resetting the Microsoft Authenticator verification for my administrator account: [Moderator note: Personally Identifiable Information removed] @label-expert.nl. I previously operated under the business name [Moderator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-14T10:59:22.0233333+00:00
Yori Baas 0 Reputation points
edited an answer 2026-10-14T12:02:10.87+00:00
Daniel-Vo 6,880 Reputation points Microsoft External Staff Moderator
0 answers

POWER POINT DIAPOSITIVAS NO GUARDADAS

POWER POINT DIAPOSITIVAS NO GUARDADASHice un power point ayer, decía AUTOGUARDADO, cerré suponiendo que esas diapositivas se guardaron automáticamente dado que continuaban un mismo Power point iniciado y guardado en Documentos antes. Hoy sólo está el…

Microsoft 365 and Office | PowerPoint | For education | Windows
asked 2026-10-14T12:00:58.84+00:00
Teresita Crucianelli 0 Reputation points
2 answers

Windows 11 Camera Roll Not Saving to OneDrive? Check the Camera Roll Library Location

I have encountered an issue on three separate Windows 11 computers within our organisation. All three devices are Microsoft Entra ID joined and managed within the same environment, with OneDrive configured to back up the standard user folders, including…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-10-14T10:59:21.6766667+00:00
Michael O 0 Reputation points
answered 2026-10-14T12:00:02.2466667+00:00
Aetherin 3,005 Reputation points Independent Advisor
4 answers

batter light

hello iam facing battery light issue mt laptop is charged an its shutdown but bettery light is still blinking.am really worried about this,,,need a help

Windows for home | Windows 11 | Sleep and Power on, off
asked 2026-10-14T11:24:03.9366667+00:00
dr junior 0 Reputation points
answered 2026-10-14T11:59:10.4333333+00:00
DaveM121 939.1K Reputation points Independent Advisor
3 answers

word icon no longer displayed on files

When I installed Home and Business Office 2021, all word documents showed the word icon. The icon no longer appears. I have tried everything I could find to correct the problem but nothing has been successful. Can someone please tell me how to correct…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-14T10:41:13.34+00:00
PJ Bishop 0 Reputation points
answered 2026-10-14T11:58:55.7033333+00:00
Jay Freedman 208.4K Reputation points Volunteer Moderator
0 answers

accidentally purchased Developer support plan, cancelled same day, zero usage

On 2026-10-13 I accidentally purchased the Developer support plan (Microsoft Azure Support – 1 Month, $29 during free-account signup; the signup flow preselects a paid plan. I cancelled it back to Basic the same day and have used zero support incidents.…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,071 questions
asked 2026-10-14T11:57:34.34+00:00
VL 0 Reputation points
1 answer One of the answers was accepted by the question author.

Turn on/off biometrics in Microsoft Authenticator

Hello! I am on Android and I used to use my fingerprint as a biometric for Microsoft Authenticator. I no longer wish to do so, since I turned fingerprints on/off on the phone unlock itself, so I was wondering if there was a way to remove the option to…

Microsoft Security | Microsoft Authenticator
asked 2026-10-14T11:48:31.1433333+00:00
ngaynua ongdu 0 Reputation points
accepted 2026-10-14T11:56:06.9133333+00:00
ngaynua ongdu 0 Reputation points
1 answer

Outlook (Classic) - Cannot Send New Emails from a Shared Mailbox

Hi everyone, I'm experiencing an issue with a mapped shared mailbox that appears to be specific to Outlook (Classic). The affected user can successfully: Send, receive, forward from the shared mailbox using Outlook on the Web (OWA) Send, receive,…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-12T23:57:08.39+00:00
Nadir Hasan 0 Reputation points
commented 2026-10-14T11:55:26.9066667+00:00
Nadir Hasan 0 Reputation points
1 answer

outlook.live not accepting an attachment (NOT INTRESTING IN A WORKAROUND ON THE DROPBOX)

im trying to attach any size attachment under 25mb on my outlook.live/ hotmail.com account and i get an error message saying that "the following files couldn't be attached "File name here". Please try again later. I have been trying for 6…

Outlook | Web | Outlook.com | Email
asked 2026-10-02T09:30:42.46+00:00
George 0 Reputation points
edited a comment 2026-10-14T11:55:18.56+00:00
George 0 Reputation points
2 answers One of the answers was accepted by the question author.

Emails in my inbox prior to Sunday 11th October have disappeared.

When checking my emails in my inbox on Sunday, I can’t find previous emails. Can they be recovered?

Outlook | Web | Outlook.com | Email
asked 2026-10-13T15:23:20.3166667+00:00
Mum Robinson 20 Reputation points
accepted 2026-10-14T11:52:58.9033333+00:00
Mum Robinson 20 Reputation points
2 answers

[Bug / Feature Request] Windows App for macOS cannot reliably forward global keyboard shortcuts to remote Windows sessions

Summary Windows App for macOS does not reliably forward keyboard shortcuts that conflict with macOS global hotkeys to a remote Windows session. For example, when Raycast registers Left Option + Space as its activation shortcut, pressing this combination…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2026-10-13T12:42:48.8766667+00:00
Jin Ye 0 Reputation points
commented 2026-10-14T11:44:45.8166667+00:00
Jin Ye 0 Reputation points
0 answers

Turn off biometrics in Microsoft Authenticator

Hello! I am on Android and I used to use my fingerprint as a biometric for Microsoft Authenticator. I no longer wish to do so, since I turned fingerprints off on the phone unlock itself, so I was wondering if there was a way to remove the option to use a…

Microsoft Security | Microsoft Authenticator
asked 2026-10-14T11:43:34.06+00:00
Lindsay 0 Reputation points
0 answers

Clarification Regarding Microsoft Store Publishing and Code Signing for an Independent Developer Residing in Iran

Hello Microsoft Support Team, I am an independent software developer residing in Iran, and I am developing a desktop application called Satrap Application. The application is built using Tauri, Vue 2, Rust, and Java. The source code is proprietary and…

Microsoft Security | Microsoft Defender | Other
asked 2026-10-14T11:43:13.4866667+00:00
Moein Hosseinaei 0 Reputation points
1 answer

SCOM Azure MP and Azure Monitor Alerts Summary API deprecation

Hi Community, We are currently using the System Center Azure MP (v1.8.0.9). Since this Management Pack hasn't been updated in a while, I'm concerned about the upcoming deprecation of the Azure Monitor Alerts Summary API at the end of…

System Center Operations Manager
System Center Operations Manager

A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.

1,644 questions
asked 2026-09-10T13:32:38.5266667+00:00
Pastyřík Jan 6 Reputation points
answered 2026-10-14T11:40:32.6866667+00:00
SChalakov 10,861 Reputation points MVP Volunteer Moderator
0 answers

How to configure Outbound NSG for application gateway

I want to configure the custom error pages for my listener in application gateway. The static .html page is in another VM which is different virtual network with application gateway. When running the "connection troubleshoot" tool, I noticed…

Azure Application Gateway
Azure Application Gateway

An Azure service that provides a platform-managed, scalable, and highly available application delivery controller as a service.

1,400 questions
asked 2026-10-14T11:40:03.0633333+00:00
heng yeow (nova) 90 Reputation points
1 answer

Video Translation with Azure AI services requests stay in NotStarted for ~6 minutes after a period of inactivity

Hello, we use Azure AI Speech – Video Translation (REST API 2026-03-01) to dub audio and video files in our web application. Setup Speech resource in West Europe Two Azure App Services (Linux, B1, Always On enabled): an API and a background worker …

Azure
Azure

A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.

1,838 questions
asked 2026-10-14T11:37:07.4033333+00:00
Silvian Basno 0 Reputation points
answered 2026-10-14T11:38:05.5133333+00:00

AI answer

1 answer

My Daily sets streak says it is going to re-set in 13 hours

I am on day 101 of my daily streaks and today it is saying it is going to re-set in 13 hours - why is this ???

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,534 questions
asked 2026-10-14T10:47:41.7233333+00:00
Paul Lucas 0 Reputation points
answered 2026-10-14T11:35:19.6766667+00:00
Paulo GM 73,005 Reputation points Independent Advisor