1,306,281 questions

Sort by: Updated
2 answers

Complaint: Microsoft 365 Family storage cut from 6 TB to 2 TB

Hi Microsoft 365 team, I'm the owner of a Microsoft 365 Family subscription with all 6 members in use. I'm writing to formally complain about the storage change announced in your recent email. At the moment each of our 6 members has 1 TB, which is 6 TB…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-13T23:13:51.67+00:00
Jacky Yu 0 Reputation points
answered 2026-10-14T01:42:56.0666667+00:00
Brian Tillman 27,580 Reputation points Independent Advisor
1 answer

What is this error for?

Today I got this error in the event viewer and I don't know what it's for? The Energy Server Service queencreek service terminated unexpectedly. It has done this 1 time(s). I don't know if commands will fix this error if it pops up again like using the…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-14T00:59:48.12+00:00
jamie younkin 325 Reputation points
answered 2026-10-14T01:36:50.6366667+00:00
Jeronimo Fuerte 46,760 Reputation points Independent Advisor
2 answers

How do I recover files that were previously backed up to OneDrive but no longer seem to exist?

I had multiple Word files in a subfolder that were saved on my PC and backed up onto OneDrive. The last time I accessed these folders and files on my PC was about a week ago. Since then, I was getting notifications that my OneDrive was full. I deleted a…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-14T00:59:59.4633333+00:00
Jacqueline Alvarez 0 Reputation points
answered 2026-10-14T01:36:43.9166667+00:00
Brian Tillman 27,580 Reputation points Independent Advisor
1 answer

New Copilot app on IOS devices missing chat history

Hi, I've updated my Copilot app a couple of weeks ago and noticed that the old app has been deprecated. However, when I opened the new app and logged in using the same account. All my chat history is missing. I know that all the chat history are…

Microsoft Copilot | Other
asked 2026-10-13T06:04:42.35+00:00
Alvin Wibawa 0 Reputation points
edited a comment 2026-10-14T01:35:13.8733333+00:00
Alvin Wibawa 0 Reputation points
2 answers

how do I see what classic version of outlook is on my pc

I am trying to connect with comcast's new Yahoo mail server but outlook does not show a yahoo option

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-14T00:01:12.6566667+00:00
Bob Linden 0 Reputation points
answered 2026-10-14T01:34:04.71+00:00
Brian Tillman 27,580 Reputation points Independent Advisor
1 answer

WHY DOES COPILOT'S NEW UPDATE SUCK?!

I always use my phone to chat and my app store was broken so i decided to use my computer and i had a conversation that couldn't load and if i bring up something FROM THAT CONVERSATION, it literally forgets, AND IM SICK OF IT.

Microsoft Copilot | Windows Copilot | App
asked 2026-10-14T01:29:09.6266667+00:00
Kaideniscool2014 0 Reputation points
answered 2026-10-14T01:30:00.83+00:00

AI answer

2 answers

Lexmark printer printing only one page

My school printer printing only one page and it really slow

Windows for home | Other | Devices and drivers
asked 2026-10-13T18:35:39.1+00:00
Pema Wangdak 0 Reputation points
commented 2026-10-14T01:29:43.1033333+00:00
Bulldog 4,870 Reputation points
1 answer

File upload limit with my CoPilot Agent, how to reset?

Hi I am receiving a 20 file upload limit with my CoPilot agent. Attachments uploaded to my Copilot Studio agent persist in the agent's sandbox file store (/app/uploads/) across conversations. Deleting the source file in OneDrive does not remove the…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-14T01:28:37.4966667+00:00
Sean Abdullah 0 Reputation points
answered 2026-10-14T01:29:32.2933333+00:00

AI answer

2 answers

Complaint regarding changes in services on an existing Microsoft 365 Family subscription

To:  Microsoft Customer Support   Re:  Changes to Microsoft 365 Family storage.   I have recently received an email advising me of changes to my Microsoft 365 subscription.  It is a family subscription.  Whilst the email presents as advice of a positive…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-12T10:11:48.6466667+00:00
Gray Sattler 0 Reputation points
answered 2026-10-14T01:29:26.63+00:00
Tom Obara 0 Reputation points
3 answers

I have subscription for Microsoft Office 365 but in meantime I change domain and now Office doesn't recognize me. How I can recover subscription?

I have subscription for Microsoft Office 365 but in meantime I change domain and now Office doesn't recognize me. How I can recover subscription?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-13T21:21:51.6333333+00:00
Goran Ivanović 0 Reputation points
answered 2026-10-14T01:29:10.0466667+00:00
Brian Tillman 27,580 Reputation points Independent Advisor
1 answer

Outlook for Mac Gmail Inbox Emails Disappear After Syncing

Environment: MacBook Pro running the latest version of macOS Tahoe, with the latest available version of Microsoft Outlook installed from the Mac App Store. A Gmail account in Outlook for Mac is not syncing/displaying the Inbox correctly. The Gmail…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-10T09:01:42.06+00:00
Brandon Ellison 0 Reputation points
commented 2026-10-14T01:24:50.28+00:00
J. Farrell 0 Reputation points
2 answers

Python Web app not running on Azure App Service

Hello All, Its been a while since I created a classic release pipeline for deployment to app serivce. I followed the below guide to create only the build pipeline but created a classic release pipeline for…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,090 questions
asked 2026-10-14T01:07:08.8833333+00:00
Sid 0 Reputation points
answered 2026-10-14T01:23:09.2633333+00:00
Sid 0 Reputation points
2 answers

Stuck in Sign Out - One Drive

My One Drive is stuck in "signing out" and will not sync or do anything. I have done everything I can think of to do. I cannot do anything with One Drive. I need the ability to go from home to work without having to save everything to a…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-07T21:16:38.34+00:00
Misty Cronsell 0 Reputation points
commented 2026-10-14T01:23:03.6333333+00:00
FA 0 Reputation points
1 answer

Double Billing

I was billed $21.38 two times, how do I get a refund? ******@gmail.com ******@theremoteestimator.com

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-14T00:45:39.26+00:00
Paul Shown 0 Reputation points
answered 2026-10-14T01:21:25.04+00:00
Estrella721 47,025 Reputation points Independent Advisor
3 answers

Billing Issue

I've paid for my yearly subscription, but I still get pop ups saying I have a billing issue. Please help. I have confirmed in my account settings my subscription is current and up to date.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-03T15:38:10.44+00:00
Keri Fletcher 0 Reputation points
answered 2026-10-14T01:21:00.9833333+00:00
Jason Ross 0 Reputation points
1 answer

Outlook (Classic) - Cannot Send New Emails from a Shared Mailbox

Hi everyone, I'm experiencing an issue with a mapped shared mailbox that appears to be specific to Outlook (Classic). The affected user can successfully: Send, receive, forward from the shared mailbox using Outlook on the Web (OWA) Send, receive,…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-12T23:57:08.39+00:00
Nadir Hasan 0 Reputation points
edited an answer 2026-10-14T01:20:11.1533333+00:00
Michelle Nguyen 2,200 Reputation points Independent Advisor
1 answer

Windows Server IoT Disk Defragementation Schedule task

Hi , I would like to check with Microsoft following issue: Defragmentation trigger criteria You previously recommended considering 10–15% fragmentation, less than 20–25% free space, and sustained disk latency. For our custom defragmentation trigger,…

Windows for business | Windows Server | Performance | System performance
asked 2026-10-12T08:17:55.2566667+00:00
Koh Jun Hao 0 Reputation points
commented 2026-10-14T01:17:24.4766667+00:00
Koh Jun Hao 0 Reputation points
1 answer

Adding line breaks in Microsoft form questions

Hi there, I'm using Micosoft forms for coding quizzes and I need to add line breaks to multiple choice answers. It doesn't seem like this is possible, which is quite limiting. Thanks, Connon

Microsoft 365 and Office | Microsoft Forms | For education
asked 2026-06-21T22:20:54.2733333+00:00
Connon MacRae 0 Reputation points
commented 2026-10-14T01:17:11.1433333+00:00
bui tai 0 Reputation points
1 answer

Microsoft Hesabım Çalındı

Microsoft hesabım çalındı; hesap kurtarma formunu defalarca doldurdum ancak her seferinde reddedildi. Destek ekibiyle de iletişime geçtim ama oradan da olumsuz yanıt aldım; bana defalarca ulaşmaya çalıştıklarını iddia eden bir e-posta gönderip yanıt…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-13T12:12:07.5733333+00:00
YARDIMMMMM 0 Reputation points
answered 2026-10-14T01:16:51.4266667+00:00
Hornblower409 16,760 Reputation points
1 answer

Stopped receiving e-mails from yahoo account in Outlook 2013 Desktop edition

Hello, Two days ago, I suddenly stopped receiving emails from my yahoo account in Outlook 2013. I can still send e-mails without a problem, but I receive the following error during the receive process: Receiving' reported error (0x80004005) : 'The…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-12T21:57:59.24+00:00
John S 0 Reputation points
commented 2026-10-14T01:16:02.7433333+00:00
John S 0 Reputation points