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live customer service

I seem to have multiple accounts with microsoft 365. i want to ensure i have only one account moving forward and cancel any extra accounts that i may have. Due to these multiple accounts i have been unsucceful in signing into microsoft on my new laptop…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-12T23:21:12.6666667+00:00
Kelsey Fletcher 0 Reputation points
answered 2026-10-14T07:17:29.1233333+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
2 answers

Users keep getting prompted for credentials

Hello We have users accessing Citrix applications through Microsoft Entra ID SAML Single Sign-On, but they are being prompted to enter their credentials every time they launch an application. We would like to push the required Citrix Workspace Single…

Windows for business | Windows 365 Business
asked 2026-10-14T07:06:35.88+00:00
QuekRyan 0 Reputation points
answered 2026-10-14T07:17:13.1566667+00:00
Xuan Nhu 1,370 Reputation points Independent Advisor
1 answer

Checking status of ticket [Removed PII]

We submitted a hacking issue Oct 7th and we've been waiting for an update. We submitted subsequent information and still have not heard.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-12T20:02:18.3866667+00:00
Marlene Davis 0 Reputation points
edited the question 2026-10-14T07:16:46.06+00:00
Ian-T 14,020 Reputation points Microsoft External Staff Moderator
2 answers

Error on Word

When I bring up a document a window appears indicating that "Word has run into an error". A button stating "repair now" appears. I selected that button however, nothing has been repaired or corrected. I cannot open any of my word…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-11T15:56:48.58+00:00
Karen Plucinski 0 Reputation points
answered 2026-10-14T07:16:36.8966667+00:00
Xavier-D 13,880 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Copilot's new conversation title character limit of 50 characters or less is way too restrictive. Why did they do this?

The new character limit (50 characters or less) for renaming Copilot conversations is really confusing, needlessly restrictive, and often creates an impossible task of properly naming your conversations to depict and explain the actual contents and…

Microsoft Copilot | Other
asked 2026-10-10T10:22:11.2066667+00:00
lejonsocial 0 Reputation points
edited an answer 2026-10-14T07:13:30.6966667+00:00
Clary-N 17,000 Reputation points Microsoft External Staff Moderator
2 answers

Share Folder Restriction of Access

Once a folder is created and shared, all files and subfolders within it can be accessed via link. How can I restrict access to specific subfolders while maintaining access to the parent folder. This would help keep files organized and ensure that only…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-10-14T06:12:35.0266667+00:00
Maria Bernadette Rubi 0 Reputation points
edited an answer 2026-10-14T07:09:17.6266667+00:00
Kai-Ex 1,745 Reputation points Microsoft External Staff Moderator
2 answers

Excel - Links

Good day, I urgently need assistance with excel links, I did not change the links. We are currently running through SharePoint, we are more that user using the files, and time and again formulas and links changes, and honestly I did not change them,…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-13T06:31:37.5666667+00:00
Mariaan Bester 0 Reputation points
commented 2026-10-14T07:08:51.4433333+00:00
Mariaan Bester 0 Reputation points
1 answer

Worskspace diagnostics is showing Error

ImageBuildComputeNotValid: The compute 'ACR-TASKS-FALLBACK' is invalid. Only computes of type AmlCompute are supported for the imageBuildCompute property. Valid AmlCompute compute names in your workspace for building container images are [aml-test]. …

Azure Machine Learning
Azure Machine Learning

An Azure machine learning service for building and deploying models.

3,696 questions
asked 2026-10-14T07:07:44.8966667+00:00
Singhal, Piyush 0 Reputation points
answered 2026-10-14T07:08:35.4033333+00:00

AI answer

3 answers

To dis-enable PS One smart impression for Radiology Residents, is it an Account Level change, or a Site Level Change?

To dis-enable PS One smart impression for Radiology Residents, is it an Account Level preference change, or a Site Level Change?thanks

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-10-12T15:10:33.6466667+00:00
Peter Connelly 0 Reputation points
answered 2026-10-14T07:06:35.2233333+00:00
Jason Nguyen Tran 28,015 Reputation points Independent Advisor
1 answer

Request of certificate of tax resident 2026 - Microsoft

For Malaysia withholding tax compliance and submission to the Inland Revenue Board of Malaysia (LHDN), we would like to request the following documents: Certificate of Residence / Certificate of Tax Residence for Microsoft Regional Sales Pte. Ltd. for…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-14T06:30:15.94+00:00
Xin Yin 0 Reputation points
answered 2026-10-14T07:04:24.5066667+00:00
Kai-Ex 1,745 Reputation points Microsoft External Staff Moderator
2 answers

inprivate microsoft edge highlighted text color has changed from blue to grey. Is this new UI design or some kind of errors

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2026-10-13T12:49:10.83+00:00
Minh Minh 0 Reputation points
answered 2026-10-14T07:01:03.1533333+00:00
Vikki-T 12,070 Reputation points Microsoft External Staff Moderator
1 answer

help cant access minecraft pc without xbox interfering

hey guys, I purchased minecraft pc but cant play without xbox pass???? help

Windows for home | Windows 11 | Gaming
asked 2026-10-13T23:42:32.4966667+00:00
Aliyah Haigh 0 Reputation points
answered 2026-10-14T06:57:51.1166667+00:00
Carl-L 23,445 Reputation points Microsoft External Staff Moderator
1 answer

Co-Pilot unavailable and receiving this message - Service communication is currently unavailable: Initialization failed.

I am a paid subscriber to Microsoft Teams and am trying to use Co-Pilot and receiving this message - Service communication is currently unavailable: Initialization failed. What is going on?

Microsoft Copilot | Other
asked 2026-10-12T05:42:23.7966667+00:00
Todd Owens 0 Reputation points
commented 2026-10-14T06:56:53.7466667+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
1 answer

Consistent 1 Hz stutter in Windows 11 with HAGS enabled (Ryzen 5600 + NVIDIA) — Temporarily resolved by Alt+Tab/Game Bar, flawless on Windows 10

Problem Description In all 3D games with Hardware-Accelerated GPU Scheduling (HAGS) enabled, periodic micro-stutters occur in Windows 11 at a fixed cadence: exactly once per second (~1 Hz). How it manifests: The stutters don't necessarily start right…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-12T08:42:23.52+00:00
Max Power 0 Reputation points
commented 2026-10-14T06:56:25.7166667+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
2 answers

Authenticator notification

Bonjour, je n’arrête pas d’avoir cette notification. savez-vous pourquoi ? Alors que je ne suis pas sur l’application ou que je n’essaie pas de me connecter. cordialement

Microsoft Security | Microsoft Authenticator
asked 2026-10-12T14:50:38.0166667+00:00
Wydiane Beddou 0 Reputation points
answered 2026-10-14T06:56:15.5833333+00:00
Kai-Ex 1,745 Reputation points Microsoft External Staff Moderator
1 answer

Unable to use CoPilot but I have already upgraded and pay monthly

Oops! Something happened. Can you try again? With your current plan, Copilot access may be limited during peak usage periods. Please try again later.

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-12T12:55:24.6033333+00:00
AWer 0 Reputation points
commented 2026-10-14T06:55:02.75+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
1 answer

Sign in problem

Mujhe nahi pata mere sath kya ho raha hain mene subah pc reset Kiya tha jiske baad mujhe resign in karne ko kaha for mere resign in karne ke liye Microsoft account ka password reset Kiya fir sign in kiya to mujhe corrent window password manga to meme…

Windows for home | Windows 10 | Settings
asked 2026-10-12T13:53:23.3766667+00:00
Devraj Prajapati 0 Reputation points
commented 2026-10-14T06:54:37.5866667+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
2 answers

I have applied filters to block hackers from entering but it doe not worked (blocked some months back)

Dear Concierge Support staff, As said above, I am unable permanently block these hackers/spammers for pouring in continuously to my inbox. I have reported many of them in the past. I am pasting an image of some emails who.se subject is "you get…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-13T14:34:02.3933333+00:00
Aquilur Rahman 40 Reputation points
edited the question 2026-10-14T06:53:52.2733333+00:00
DaveM121 (2) 16,750 Reputation points Volunteer Moderator
2 answers

After a recent update of Copilot it cannot load an old chat

Recently I was obliged to update my Copilot. After the update I can see all my old chats except one which is very important to me. It is quite a long chat. I need to access it absolutely and be able to continue interacting with Copilot on that.

Microsoft Copilot | Windows Copilot | App
asked 2026-10-13T12:10:12.14+00:00
Mássimo C 0 Reputation points
answered 2026-10-14T06:51:12.7+00:00
Vikki-T 12,070 Reputation points Microsoft External Staff Moderator
1 answer

KEEPS GIVING ERROR MESSAGE

Every time I try to sign in it just gives me this message

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-10-12T17:55:22.3966667+00:00
Craig Foster 0 Reputation points
edited a comment 2026-10-14T06:49:30.4566667+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator