Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,033 questions
1 answer
BitLocker locked HDD and need to know account attached to it
I bought a computer 4 years back, it got too slow so I took it back and they installed another hard drive. Now the old hard drive is locked by bitlocker and my Microsoft account says it does not have bitlocker key. Now I do not know which account is…
Microsoft Security | Microsoft Entra | Other
asked
2026-10-12T13:44:05.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 83%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kabelo Kgalaeng
0
Reputation points
answered
2026-10-12T13:44:42.6333333+00:00
AI answer
1 answer
Microsoft Authenticator
I had to delete Microsoft Authenticator from my phone because the storage was full. Now I redownloaded it and it has logged me out from my accounts. How can I log in again? It gives me the numbers I usually give in Microsoft Authenticator itself.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,630 questions
asked
2026-10-12T13:22:13.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 54%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Miisa
0
Reputation points
answered
2026-10-12T13:22:31.3633333+00:00
AI answer
1 answer
Recurring Charges with no Account Access
I have tried everything I can to talk to an ACTUAL customer service representative and keep getting put down the AI and self help rabbit hole. I have recurring Xbox Game Pass charges on my credit card. I cannot identify the Microsoft account associated…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,927 questions
asked
2026-10-12T11:36:51.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jared Garber
0
Reputation points
answered
2026-10-12T11:37:34.7366667+00:00
AI answer
1 answer
How to recover stollen and email changed hacked account?
My acc was stolen like this too. i dont know what to do. and im mongolian so im not able to contact microsoft support to discuss help. i have my purchase info here if there's any microsoft staff here pls contact me. and when i try my original email.…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,630 questions
asked
2026-10-12T11:27:39.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 78%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yt_Gamer(since kid)
0
Reputation points
answered
2026-10-12T11:28:01.18+00:00
AI answer
1 answer
Microsoft for Startups approved, but “You aren’t eligible for this offer” when activating Azure credits
My Microsoft for Startups application has been approved, but when I try to activate the Azure startup sponsorship I receive “You aren’t eligible for this offer.” I joined Microsoft for Startups after May 29, 2026 using the new Azure Portal…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,788 questions
asked
2026-10-11T11:40:23.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 56.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWI%3C/text%3E%3C/svg%3E)
Wesley Iluobe
0
Reputation points
answered
2026-10-12T10:42:32.87+00:00
AI answer
1 answer
Azure Static Web Apps Free: built-in Microsoft authentication callback returns HTTP 401
We are verifying owner-only access for an isolated development placeholder on Azure Static Web Apps Free. The placeholder contains no customer data, API keys or application logic. Built-in Microsoft Entra authentication is used; no custom authentication…
Azure Static Web Apps
Azure Static Web Apps
An Azure service that provides streamlined full-stack web app development.
1,511 questions
asked
2026-10-12T10:40:48.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 19%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hammad Ali
0
Reputation points
answered
2026-10-12T10:41:14.12+00:00
AI answer
1 answer
Identities from old On-Prem Active Directory domain still visible in Defender Portal
Good day. We previously had an On-Prem Active Directory domain that has since been shutdown/decommissioned back in March 2026. However, the Defender portal still show these accounts and domain. It's possible proper clean-up / decommission to remove from…
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
A security solution that detects identity-based threats and suspicious activities in on-premises Active Directory environments
375 questions
asked
2026-10-12T10:39:41.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 44%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kalel
140
Reputation points
answered
2026-10-12T10:39:58.9066667+00:00
AI answer
1 answer
account blocked notreceiving email
my aacount when checkin say my account has been blocked due beinused ilegally. I have changed my password but still no sucsess. duplicate thread. Account blocked mail
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,157 questions
asked
2026-10-12T09:51:40.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 41%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Anthony Gniotek
0
Reputation points
edited the question
2026-10-12T10:35:49.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
96,895
Reputation points
Volunteer Moderator
1 answer
I could not find AZ-900 certificate
I Could not find my certification in Microsoft portal. Could you send the certificate to my email. Candidate: Ramakrishna Matta
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,314 questions
asked
2026-10-12T03:01:53.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 81%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Matta, Ramakrishna R
0
Reputation points
commented
2026-10-12T10:22:42.8733333+00:00
Julian Sharp
45,261
Reputation points
1 answer
Microsoft for Startups Verification
I submitted all the correct details for our startup, verification still failed, so the email sent advise the contact support if I believe everything sent is correct, but I don't how to contact support to get help, please assist if you know the way to…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,788 questions
asked
2026-10-12T09:52:14.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 33%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Siyabonga Hlotywa
0
Reputation points
answered
2026-10-12T09:52:26.18+00:00
AI answer
1 answer
how to convert a pdf to text
I have a large pdf document that I would like to convert to text to more easily navigate the sections and headers.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,329 questions
asked
2026-03-19T15:39:24.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 71%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Reuben, Jacqueline
0
Reputation points
answered
2026-10-12T09:46:19.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 53%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Austin Merrick
0
Reputation points
1 answer
I got hacked by bibimail for no reason
I got hacked last night and lost all my minecraft account.Is there any way the recover my account?pls help :(.....................................
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,630 questions
asked
2026-10-12T09:12:38.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 47%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Bccbchchchasych
0
Reputation points
edited the question
2026-10-12T09:13:18.0866667+00:00
Bccbchchchasych
0
Reputation points
1 answer
Technical problems about OneDrive sharing folder to another person
I shared a file on onedrive to others by link and also add others Microsoft account, but the other person can't found the file on it's OneDrive account, whether it is a web version or an application. My interface shows that I have shared it to the…
Microsoft 365 and Office | OneDrive | Other | Other
Microsoft 365 and Office | OneDrive | Other | Other
A Microsoft file hosting and synchronization service.
600 questions
asked
2026-10-12T07:23:48.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 83%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Thomas Lai
0
Reputation points
edited the question
2026-10-12T07:36:20.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 98%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Krisztina Kiss
0
Reputation points Microsoft External Staff
Admin
1 answer
Outlook won't import gmail
I'm trying to troubleshoot why Outlook won't import my gmail account any more. I'm trying to follow these instructions: Reset the stored Gmail OAuth credentials in Windows. Close Outlook. Open Credential Manager from the Start menu. Select Windows…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,861 questions
asked
2026-10-10T14:22:32.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 86%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Mathilda Navias
0
Reputation points
edited the question
2026-10-12T07:18:37.33+00:00
Stefan Blom
354.1K
Reputation points MVP
Volunteer Moderator
1 answer
I can't switch accounts to log in to the Minecraft Launcher.
My Microsoft account was hacked; I can't switch accounts, and I'm unable to log in to the Minecraft Launcher. I’ve already cleared the cache for Xbox, Microsoft, Java, and XblGrts.
Windows for home | Windows 11 | Accounts, profiles, and login
10,281 questions
asked
2026-10-12T05:20:18.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 41%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
nicolas alfonso
0
Reputation points
answered
2026-10-12T05:20:34.6533333+00:00
AI answer
1 answer
Azure for Students Academic Verification Error – Email Already Used This Year
Hello Microsoft Support Team, I am a B.Tech student trying to activate Azure for Students using my official college email address. This is my first attempt at academic verification, and I have never used this email address for Azure student verification…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,338 questions
asked
2026-10-12T04:46:25.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 4%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lasya Chintalacheruvu
0
Reputation points
answered
2026-10-12T04:47:10.8633333+00:00
AI answer
1 answer
Azure for Students Academic Verification Error: Email Already Used This Year
Hello Microsoft Support Team and Community, I am a B.Tech student trying to activate Microsoft Azure for Students using my official college email address. However, when I try to complete the Academic Verification process, I receive the following error…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,067 questions
asked
2026-10-12T04:23:40.7566667+00:00
Lasya Chintalacheruvu
0
Reputation points
answered
2026-10-12T04:24:23.44+00:00
AI answer
1 answer
ACS Email retirement: Can a pre-provisioned resource be moved to a new customer's subscription after 23 October 2026?
We use Azure Communication Services (ACS) Email in a platform that provisions and manages infrastructure through Terraform. As part of Microsoft's ACS retirement announcement, we understand that new customers cannot sign up for retiring ACS services from…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,823 questions
asked
2026-10-12T04:17:05.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 3%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Subhasri, Angara (VWITS India I-DI-C)
0
Reputation points
answered
2026-10-12T04:18:05.35+00:00
AI answer
1 answer
Authenticator does not let me log in
My authenticator app is asking me to open my authenticator app to login
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,630 questions
asked
2026-10-12T02:13:21.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 8%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFO%3C/text%3E%3C/svg%3E)
Franc Ortega
0
Reputation points
answered
2026-10-12T02:13:59.31+00:00
AI answer
1 answer
How to find Microsoft files: ONE NOTE en-us and 365 en-us and delete them.
Unable to install new MS Office24 Program. I used other uninstall program to remove 365 Office. When running install Office24, it tells me those 2 files need to be removed. I've searched for them with several different way's, but with no results. Would…
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,966 questions
asked
2026-10-12T01:16:08.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 1%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bob Bowker
0
Reputation points
commented
2026-10-12T02:01:16.8566667+00:00
EmilyS726
272.9K
Reputation points
Independent Advisor