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Outlook not sending or receiving messages

Error Message: There was a temporary problem delivering your message to ******@blueridgedna.com. Gmail will retry for 47 more hours. You'll be notified if the delivery fails permanently. The response was: The recipient server did not accept our…

Outlook | Web | Outlook.com | Email
asked 2026-10-13T13:21:55.11+00:00
Ben Wright 0 Reputation points
answered 2026-10-13T13:22:52.3633333+00:00

AI answer

1 answer

How do I change DNS settings in Windows 10?

I found a resource below, but I don't know if these settings apply to Windows 10. Could you help me determine if I can use them? I don't want to do anything wrong. https://youtu.be/G0U7Nhu1WNE

Windows for home | Windows 10 | Internet and connectivity
asked 2026-10-13T12:59:08.5266667+00:00
ElvinG 0 Reputation points
edited the question 2026-10-13T13:02:20.4933333+00:00
ElvinG 0 Reputation points
1 answer

Microsoft 365 Excel crashes with 0xc0000005 in ntdll.dll during ASP.NET Excel COM automation on Windows Server 2022

Microsoft 365 Excel crashes with 0xc0000005 in ntdll.dll during ASP.NET Excel COM automation on Windows Server 2022 Issue description We are experiencing a production issue in our GPPS ASP.NET application, which generates Excel reports using Microsoft…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-13T13:01:19.19+00:00
Kumar, Prakash (MTSL) 0 Reputation points
answered 2026-10-13T13:01:45.53+00:00

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1 answer

How to Resolve Multiple Microsoft Certification IDs and Merge Profiles?

Hello Microsoft Community, I need guidance regarding multiple Microsoft certification IDs associated with my attempts to schedule the Microsoft AI-103 certification exam. My initial payment attempt failed, and I subsequently encountered the error…

Community Center | Not monitored
asked 2026-10-13T12:58:16.23+00:00
gb reenasri 0 Reputation points
edited the question 2026-10-13T13:00:38.7733333+00:00
JuliaMarvin 23,095 Reputation points Volunteer Moderator
1 answer

inprivate microsoft edge highlighted text color has changed from blue to grey. Is this new UI design or some kind of errors

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2026-10-13T12:49:10.83+00:00
Minh Minh 0 Reputation points
edited the question 2026-10-13T12:49:59.8466667+00:00
Minh Minh 0 Reputation points
1 answer

Payment not accepted for Microsoft 365 Famille

I normally pay via PayPal which goes through automatically every month. I got an email saying payment not made, my subscription will be cancelled. When I try and make a payment, either via bank or paypal it fails! When I try the bank I get a validation…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-13T12:46:43.9566667+00:00
Chris Kanssen 0 Reputation points
answered 2026-10-13T12:49:41.9966667+00:00

AI answer

1 answer

Can't login to Azure Portal using authenticator app and other options fail

When using the authenticator app to validate a login attempt for the Azure Portal ,my authenticator app on my phone does not connect. I need to reconnect my authentication and cant. I believe I need the support of the Data Protection team but dont know…

Microsoft Security | Microsoft Authenticator
asked 2026-10-13T12:44:09.1633333+00:00
Drew Coffey 0 Reputation points
answered 2026-10-13T12:45:19.26+00:00

AI answer

1 answer

[Bug / Feature Request] Windows App for macOS cannot reliably forward global keyboard shortcuts to remote Windows sessions

Summary Windows App for macOS does not reliably forward keyboard shortcuts that conflict with macOS global hotkeys to a remote Windows session. For example, when Raycast registers Left Option + Space as its activation shortcut, pressing this combination…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2026-10-13T12:42:48.8766667+00:00
Jin Ye 0 Reputation points
answered 2026-10-13T12:43:55.99+00:00

AI answer

1 answer

How to book an exam.

How do i book an exam and where do i get the confirmation that i have booked an exam?

Community Center | Not monitored
asked 2026-10-13T12:08:16.1+00:00
TSHEPHISO GOLOLO 0 Reputation points
commented 2026-10-13T12:32:01.51+00:00
Julian Sharp 45,261 Reputation points
1 answer

CRM Appointment

How do you unclose an appointment in CRM? Is there a way?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-13T12:27:55.9133333+00:00
Stacy C 0 Reputation points
answered 2026-10-13T12:29:45.17+00:00

AI answer

1 answer

Cannot leave Microsoft.com tenant Guest account

I used to belong to a Team that was hosted on the microsoft.com tenant. It appears that my account was removed from the Team and now my guest account on the microsoft.com tenant is in a disabled state. When I open up Teams in my home tenant the…

Microsoft Security | Microsoft Entra | Other
asked 2026-10-13T12:23:41.77+00:00
Jessie Hernandez 55 Reputation points
answered 2026-10-13T12:24:27.09+00:00

AI answer

1 answer

The TCP connection drops after quickly unplugging and replugging the Ethernet cable

My PC is running Windows 10, acting as a TCP client that communicates with a controller functioning as the TCP server. After I quickly unplugged and reconnected the Ethernet cable, the TCP connection was already disconnected, and the system could no…

Windows for business | Windows Client for IT Pros | Networking | Other
asked 2026-10-13T12:18:52.1633333+00:00
YS P 0 Reputation points
answered 2026-10-13T12:19:11.5333333+00:00

AI answer

1 answer

After a recent update of Copilot it cannot load an old chat

Recently I was obliged to update my Copilot. After the update I can see all my old chats except one which is very important to me. It is quite a long chat. I need to access it absolutely and be able to continue interacting with Copilot on that.

Microsoft Copilot | Windows Copilot | App
asked 2026-10-13T12:10:12.14+00:00
Mássimo C 0 Reputation points
answered 2026-10-13T12:11:40.7133333+00:00

AI answer

1 answer

How to restore my files in windows 11

My computer updated and shutdown properly. I booted it, it finished applying the updates, then instead of logging into my profile like it usually does, it then asked me to create a new account, and all my data and files were deleted. I then logged into a…

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-13T11:49:32.6566667+00:00
BK 0 Reputation points
edited the question 2026-10-13T11:59:33.62+00:00
BK 0 Reputation points
1 answer

Password changing problems

Everytime i try to change the password on my outlook account it tells me "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later." ive tried a lot of fixes such as using different…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-13T11:54:04.0233333+00:00
sival gratt 0 Reputation points
answered 2026-10-13T11:54:45.1+00:00

AI answer

1 answer

Connectivity: Troubleshoot DB Availability and Connection Errors

Job failed due to reason: at Source 'NativeToWorkdayCompany': Cannot connect to SQL database: 'jdbc:sqlserver://azcfasqlp003.database.windows.net;database={CFA}', 'Service Principal ID: 583bea78-xxxxxxxxxxxx'.[SQL Exception]Error Code:40613, Error…

Azure SQL Database
asked 2026-10-13T11:52:52.2+00:00
Venkata Ramana Reddy Beeram 0 Reputation points
answered 2026-10-13T11:53:08.1733333+00:00

AI answer

1 answer

Microsoft Purview Compliance Extension for Edge browser

Hello Microsoft Support, As part of our Microsoft Purview DSPM for AI onboarding and readiness activities, we are currently validating the prerequisites related to the Microsoft Purview / Microsoft Compliance Extension for browser signal detection,…

Microsoft Security | Microsoft Purview
asked 2026-10-12T13:04:12.2133333+00:00
Nancy Daniel 40 Reputation points
commented 2026-10-13T11:52:22.4166667+00:00
Nancy Daniel 40 Reputation points
1 answer

connect earbuds

I can't sync my earbuds to my ifone. How can i do this

Surface | Surface Earbuds | Setup and pairing | iOS
asked 2026-10-13T11:44:20.34+00:00
Maxine Sharp 0 Reputation points
answered 2026-10-13T11:44:33.4366667+00:00

AI answer

1 answer

"Stop processing more rules" is ALWAYS checked for EVERY rule causing NO rule to run !!!!!

I am glad that I stopped Using Windows and ALL Microsoft products except for outlook which I will very soon discontinue. Outlook junk mail filters have been NOTORIOUSLY beyond horrible. Now for Outlook EVERY single rule has the checkmark "STOP…

Outlook | Web | Outlook.com | Email
asked 2026-10-13T11:42:26.3933333+00:00
Amr Shalaby 0 Reputation points
answered 2026-10-13T11:42:41.1466667+00:00

AI answer

1 answer

Urgent Request for Exam Rescheduling Due to Unexpected Computer Failure – SC-500

Dear Pearson VUE Support Team, I am writing to request an urgent rescheduling of my Microsoft SC-500 certification exam, scheduled for October 13, 2026, at 08:00 AM (Western European Summer Time). Unfortunately, my computer experienced an unexpected…

Windows for home | Other | Performance and system failures
asked 2026-10-13T11:34:20.3233333+00:00
Cristiano Silva Neto 0 Reputation points
answered 2026-10-13T11:34:59.4+00:00

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