I am having problems establishing my Outlook account to get email on my new computer

On a new computer, the fastest path is to add the account again in Outlook and, if automatic setup fails, use the manual setup options supported for the account type.

1. Open classic Outlook.
2. Go to File > Add Account.
3. Enter the Outlook email address and password, then choose Connect.
4. If setup fails, choose Change Account Settings and update the account information.
5. If Outlook still cannot find the settings, use Advanced options > Let me set up my account manually > POP or IMAP.

Important details:

• If the account password is correct but setup still fails, an app password may be required.
• Manual setup in classic Outlook is not available for Microsoft 365 or Exchange accounts unless using POP or IMAP.
• If Outlook never asks for a password while adding an IMAP account, on the IMAP details page make sure Require logon using Secure Password Authentication (SPA) is unchecked.
• If Outlook keeps asking for the password, verify Caps Lock is off and that the username is the full email address.

If email setup completes but messages do not appear:

• Make sure the account type is correct. For example, a Hotmail.com or Live.com address should use Outlook.com as the account type, not Exchange or Microsoft 365.

If sending or receiving still does not work after setup:

• Run the Classic Outlook troubleshooters.
• If that does not help, use contact support.

References:

• Troubleshoot Outlook email setup | Microsoft Support
• Issues sending and receiving email | Microsoft Support