Hello, Hello, Could somebody please let me know how l can speak to a real person in micrsoft

To speak to a real Microsoft support person about a billing or subscription charge:

1. Go to Contact Microsoft Support.
2. Enter the problem and select Get Help.
3. If more help is needed, select Contact Support.
4. Choose the billing/subscription path such as Microsoft 365 > Manage my subscription.
5. Use the available support option such as chat with a support agent.

If the charge is for a subscription purchased directly from Microsoft, the self-service cancellation and refund path is:

1. Sign in with the same Microsoft account that was used to buy the subscription.
2. Go to Services & subscriptions.
3. Select the subscription, then Manage > Cancel.
4. During cancellation, refund eligibility is shown automatically.

Important checks if cancellation is not available:

• If Turn on recurring billing is shown, recurring billing is already off and the subscription is set to expire on the date shown.
• If the subscription was bought through a third party such as Amazon, Apple, Best Buy, or Google Play, cancellation and refund must be handled with that seller directly. Microsoft cannot cancel or refund those third-party purchases.
• If there is an overdue amount, cancellation cannot be completed until the balance is paid.
• Make sure the sign-in uses the same Microsoft personal account that originally purchased the subscription.

• Microsoft subscription refund policy | Microsoft Support
• Unable to cancel your Microsoft subscription | Microsoft Support
• Manage your Microsoft 365 subscription purchased through a third party | Microsoft Support
• How do I sort out payment issues on Microsoft - Microsoft Q&A
• only got $29 of the $141.82 refund i was promised - Microsoft Q&A