Cant change primary alias

Neringa Petrosiute 0 Reputation points
2026-10-08T09:28:31.1866667+00:00

I have a personal Microsoft account with three verified aliases. When I try to make either my Outlook.com alias or my custom-domain alias primary, I receive: “We were unable to make [address] your primary alias. Please try again later.” The current primary alias is a Gmail address. It will not allow me to change it and when i go to submit support request it doesnt not allow to do that either. Any ideas why?

Microsoft 365 and Office | Other
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