How to recover email deleted from junk folder

Question

How to recover email deleted from junk folder

Saeem Nadkar 0

I have accidentally deleted an important email from junk folder.

is it possible to recover that email? I have already check it's not showing in deleted email folder.

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2 answers

Your answer

Answer 1

EmilyS726 272.9K Independent Advisor

Hello

Unfortunately emails deleted from junk folder is permanent and cannot be recovered. Sorry.

Endeavour Dowsett 0 Reputation points

2026-10-13T10:34:10.3233333+00:00

That’s not true if it’s done within a set time (30days). Go to deleted folder and click the recovery button and it will bring up what you’ve recently deleted. Best to do it on website mode and not mobile mode.
EmilyS_726 30,615 Reputation points Volunteer Moderator

2026-10-13T12:51:40.3166667+00:00

@Endeavour Dowsett Your comment here is misleading. Deletion from Junk mail does NOT go to Deleted folder. Deletion from Junk folder itself is permanent. You go try delete one and you will see this little label appear after each deletion.

Answer 2

In Outlook on the web/Outlook.com, junk email is kept for 30 days and then automatically and permanently deleted. Items removed from Junk Email normally go to Deleted Items and remain recoverable there for 30 days. After that, they are only recoverable (if at all) from the Recoverable Items folder.

To check all possible locations:

Check Deleted Items
- In the left pane, select Deleted Items.
- Look for the message; if found, move it back to Inbox or another folder using Move.
Check Recoverable Items
- In the left pane, select Deleted Items.
- At the top of the message list, select Recover items deleted from this folder.
- In the Recoverable Items list, select the message and choose Restore.
- Restored messages go back to their original folder when possible (otherwise to Inbox).

If the message is not in Deleted Items or Recoverable Items, it has likely been permanently deleted and cannot be recovered.

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