There is no block option when reporting junkmail

Question

There is no block option when reporting junkmail

Byron Fackenthall 0

The new outlook does not have a block option when reporting an email if the sender provides an unsubscribe link. Those links do not work and just confirm the address is valid. When I try to block the senders domain from the block domain link in the setting nothing loads.

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4 answers

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Answer 1

gregory battaglia 0

All of those steps to regain the blocking option in the junk mail folder is crap. Up until three days ago there was a blue button just below where it says Junk Email. After scrolling through those mails, if I deemed them all junk I clicked on the blue button, then right clicked in the center of the folder, scrolled to and clicked block and they all got blocked and then deleted. Who was the dope who took that feature away?

Hornblower409 16,770 Reputation points

2026-10-14T01:46:25.5866667+00:00

@gregory battaglia said

Up until three days ago there was a blue button just below where it says Junk Email.

I don't think you are using the same Outlook Client as is being discussed in this thread. And your problem does not seem to match the one being discussed here.

I would suggest that you start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for your specific problem and what steps you have already tried to fix it.

This provides much higher visibility to your issue than adding on to an existing post, which is only seen by people who are already following this question.

Answer 2

Aymeric-B 29,730 Independent Advisor

Hello !

The AI answer is valid : when an email contains a detectable unsubscribe header, Outlook often shows “Report & Unsubscribe” instead of “Report & Block.”
You can manually block senders in Outlook settings > Mail > Junk mail. If the new Outlook does not display it, you can use the Outlook web client : https://outlook.live.com/mail/
Please keep in mind that this feature is only available for Outlook / Exchange account. If you use another email provider, you'll need to use their service directly.

Let me know if you have any other question !

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Answer 3

Byron Fackenthall 0

There is no junkmail option under the mail section of settings.

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Answer 4

In the new Outlook for Windows and Outlook on the web/Outlook.com, the “block” action is managed through Junk email settings rather than always appearing in the in-message junk/report menu, especially for messages that contain unsubscribe links.

To reliably block a sender or domain, use Junk email settings instead of the in-message report option:

Open Outlook on the web or Outlook.com.
Select Settings (gear icon) at the top of the page.
Select Mail > Junk email.
Use the appropriate section:
- In Outlook on the web/Outlook.com: under Blocked senders and domains, select Add blocked sender.
- In new Outlook for Windows: use Blocked senders and Blocked domains.
To block:
- A specific address: enter the full email address (for example, [email protected]).
- An entire domain: enter just the domain (for example, example.com).
Confirm with OK if shown, then select Save.

After this, messages from those senders or domains are delivered directly to the Junk Email folder and then automatically deleted after the retention period (14 or 30 days, depending on experience) and cannot be recovered.

If selecting the block domain link in settings appears to do nothing or the pane does not load, use the combined Blocked senders and domains list (where available) and manually type the domain there, then save. This uses the same blocking mechanism and bypasses the in-message “Report” behavior that is affected by unsubscribe links.

To prevent wanted messages from going to Junk, add trusted addresses to Safe Senders as described in Add recipients of my email messages to the Safe Senders List.

References: