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How can I fix the OneNote notebook sync issue?

I have two notebooks in OneNote. One of them syncs normally, but the other one has been failing to sync continuously since yesterday. The sync page displays the following error message: "OneNote can't currently sync this notebook. We'll keep trying.…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-11-06T15:05:32.2533333+00:00
欣兵 柳 0 Reputation points
answered 2026-11-06T15:06:31.3+00:00

AI answer

2 answers One of the answers was accepted by the question author.

My sticky notes list is stuck in full-screen mode

My sticky notes list is stuck in full-screen mode. Each sticky note is fine, but the Notes List is stuck. Clicking on the title & trying to drag it down doesn't work as described for individual notes that are stuck in full-screen mode.

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-11-03T11:54:15.8966667+00:00
Christine R 20 Reputation points
commented 2026-11-05T12:43:05.7466667+00:00
Christine R 20 Reputation points
2 answers

OneNote syncing issue

I've been having issues with my OneNote, where some of the sections don't sync onto the notebook properly and say: "This section is in read-only mode because it is broken. A backup has been created. To continue editing, please copy the content into…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-10-27T16:24:34.89+00:00
Felicity Reed 0 Reputation points
commented 2026-11-04T10:49:17.9433333+00:00
Thomas4-N 23,140 Reputation points Microsoft External Staff Moderator
1 answer

Are Web Add-ins coming to desktop OneNote?

Currently, I believe only Word, Excel, and PowerPoint support Web add-ins on their desktop editions. I feel a bit unsure on the moment on how to proceed with a OneNote add-in. On one hand, I use Desktop OneNote a lot and thus the primary use case for…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-10-29T08:10:05.8833333+00:00
ProjectHSI 0 Reputation points
answered 2026-10-29T08:11:07.8566667+00:00

AI answer

1 answer

OneNote Feature Request: SHA3 File Auditing

I noticed my notebooks were damaged for some reason. I tried to pull it from OneDrive, but the damage was committed to the notebooks. Luckily, I had an external drive version too. I know it would be a big ask for OneNote to include version control with…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-10-22T17:44:30.29+00:00
Lonnie S. Jones 0 Reputation points
answered 2026-10-22T17:45:24.1066667+00:00

AI answer

2 answers

On-screen Keyboard appears automatically in OneNote on Windows

Hello. Recently, I noticed that whenever I tap anywhere within a page when using tablet mode, or when a keyboard is not connected to my device, the on-screen keyboard pops up (and takes up half my screen). I did some quick searching and it seems that…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2025-12-07T20:05:27.8333333+00:00
Cuphead 0 Reputation points
commented 2026-10-14T18:29:35.6433333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer

How to enable the scratch to erase feature in windows 11 onenote?

It stopped working several months ago. It's not in the options under advanced->pen as it used to.

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-10-01T12:12:49.1833333+00:00
Michal 0 Reputation points
edited a comment 2026-10-13T02:26:24.6533333+00:00
Xavier-D 14,270 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Removing items from the ribbon in OneNote does not persist

I go through the daily exercise of removing several items from my OneNote ribbon daily, sometimes several times daily. My changes do not persist upon closing and reopening the app. I right-click and choose "Remove from Ribbon." Looks great,…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-10-01T15:59:55.92+00:00
JH 20 Reputation points
edited a comment 2026-10-08T14:18:51.5633333+00:00
JH 20 Reputation points
2 answers

One note syncing not working at all, I’ve tried everything

My one note desktop wasn’t letting me add new notebooks so I made some on the one note on my iPad. The notebooks wouldn’t sync so I signed into my OneNote online and I could see the notebooks that I had made. I’ve tried deleting the cache, uninstalling…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-10-04T20:29:41.5933333+00:00
Lucia Oduro 0 Reputation points
commented 2026-10-07T03:23:19.4366667+00:00
Chloe-V 15,075 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

OneNote autocorrects are missing

I have been adding and using custom OneNote autocorrects under the proofing section. But today, I found most of my manually added terms are missing. Word seems to have the autocorrects in-tact. Other details: Used on windows, OneNote app version 2608 …

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-09-24T11:01:59.3366667+00:00
xx No 40 Reputation points
accepted 2026-09-29T04:34:40.9766667+00:00
xx No 40 Reputation points
1 answer

MICROSOFat HELLO AND ONE NOTE NOT WORKING

I need help urgently. I just created a new microsoft account and of course it made me link an external email address, a phone number, downlaod an app on my phone, and now it needs me to create a pin. It keeps prompting me to create a pin however I do not…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-09-13T19:03:54.9133333+00:00
Katherine Hudson 0 Reputation points
answered 2026-09-16T04:24:42.9066667+00:00
Hendrix-V 20,785 Reputation points Microsoft External Staff Moderator
3 answers

error in One note. no copilot too.. No display in recent pages too.

[--PII REMOVED--] Message: Access denied for the resource.  Tag: 9hehw  Code: 0 

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-08-31T08:38:29.6866667+00:00
wee boon ng 0 Reputation points
commented 2026-09-15T20:24:32.46+00:00
Lucus-V 14,420 Reputation points Microsoft External Staff Moderator
1 answer

How to close the copilot tab in OneNote?

I've been an avid user of OneNote since it's creation and upon my brief hiatus from the app it seemed to have gain an AI feature which we all know as Copilot. I honestly do not mind it's existence however constantly having that tab open when I am trying…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-09-15T15:33:18.3833333+00:00
vVas 0 Reputation points
answered 2026-09-15T19:00:32.11+00:00
Zahid Barrera Ramirez 465 Reputation points
3 answers One of the answers was accepted by the question author.

How to stop Send to Onenote autostart when all else fails?

This is a potential solution for anyone who has tried to stop the Send to Onenote feature from auto starting without success. It involves deleting a shortcut from a not-so-well-known special folder. Press the windows button on your keyboard or on the…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2025-12-15T16:07:53.1966667+00:00
Ads 40 Reputation points
answered 2026-08-30T13:44:32.3366667+00:00
LGLDSR73-6492 1,520 Reputation points
2 answers One of the answers was accepted by the question author.

One Note Launching At Boot

Greetings, One Note has been launching at boot and I have disabled that within Task Manager per the below screen capture: It is still launching at Boot. Any idea what is going on and how I can stop this? Thank you, LGLDSR73

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-08-30T10:48:58.24+00:00
LGLDSR73-6492 1,520 Reputation points
accepted 2026-08-30T10:53:57.0166667+00:00
LGLDSR73-6492 1,520 Reputation points
1 answer

Error with my bullets and highlight in OneNote new Update

Some people has the same problem.

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-08-20T10:33:46.2833333+00:00
Dani Rosal 0 Reputation points
answered 2026-08-20T14:38:10.3633333+00:00
TaoLi 119.7K Reputation points Independent Advisor
2 answers

OneNote Noteboob Sync

I am receiving the followign error when trying to sync a notebook: We can't access this section file or the attached file because the file was moved, the file name is invalid, or the file permissions have been changed. (Error code: 0x2 bdf5f)

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-08-12T15:36:03.2+00:00
Swartz, Jennifer 0 Reputation points
edited a comment 2026-08-15T01:16:05.0466667+00:00
Xavier-D 14,270 Reputation points Microsoft External Staff Moderator
1 answer

Unable to open shared notebook in OneNote Desktop app

Shared one note from work email to personal email. Unable to open shared notebook in onenote app on personal laptop. Shared OneNote file will only open in browser. There is no option to open in desktop app under edit button (only shows edit or view).…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2025-11-19T03:35:57.5433333+00:00
Kent Coble 5 Reputation points
commented 2026-08-14T21:45:06.4033333+00:00
NBB 0 Reputation points
1 answer

Back up notes in an unsynced notebook

How do I protect/backup recent unsynced content in OneNote?

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-08-12T16:00:54.0766667+00:00
Swartz, Jennifer 0 Reputation points
answered 2026-08-12T16:01:11.73+00:00

AI answer

1 answer

OneNote web app - can't sort notes

There is a post from 2012 where users ask for adding support for web version of One note is not able to sort notes by date created/ edited. It is 2025 and it is still not resolved and instead of solving the issue, the thread is locked. One note is the…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2025-09-29T08:21:46.38+00:00
Matej R 10 Reputation points
commented 2026-08-10T11:46:26.32+00:00
Barry Garrod 0 Reputation points