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Cursor and menu issues in Outlook on a Mac

I am using Outlook for Mac, Version 16.114.1 (26102031). When doing a reply email, the cursor misbehaves. When I try to insert a picture, it won't do it. Then the cursor jumps down several lines from where I wanted to insert the picture. The same thing…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-10-26T15:08:51.7566667+00:00
Riddel, Angela Denise 0 Reputation points
commented 2026-10-27T18:41:20.2366667+00:00
Lin V 1,965 Reputation points Independent Advisor
3 answers

Upgraded microsoft essentials to business essentials on GoDaddy. No no access to emails due to provisioning issue

upgraded to business essential on Go Daddy and now I have no access at all to my emals and it's business critical I get access. Very frustrating that no one at Go Daddy can help. Would you be able to help?

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-08-18T09:06:56.5166667+00:00
Brian 5 Reputation points
commented 2026-10-24T19:00:31.5666667+00:00
Hornblower409 18,685 Reputation points
1 answer

Legacy Outlook for Mac 16.114.1 search shows no results on macOS 27.0.1 even though Spotlight returns hits

Environment macOS 27.0.1 (26A434), upgraded from 26.6.2 on 2026-10-21 Microsoft Outlook 16.114.1, Legacy Outlook (IsRunningNewOutlook = 0) IMAP accounts only, one profile ("Main Profile"), ~267,600 messages Problem Since the upgrade to…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-10-23T07:07:14.4+00:00
Adrian O 0 Reputation points
commented 2026-10-24T14:45:21.08+00:00
Julie Huynh 4,265 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

I recently got an email about "Violation of Microsoft terms of use or policy" is it spam or real?

Violation of our policy Hello *My Name*Content associated with your account was reported to Microsoft as violating our terms, policy, or laws. The details are as follows:| <ul><li style="margin-left: 15px"><p…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2024-07-20T03:42:30+00:00
Anonymous
edited the question 2026-10-21T21:19:56.5933333+00:00
Xinxin Zhou 21 Reputation points Microsoft Employee Admin
3 answers One of the answers was accepted by the question author.

Replying to or forwarding an email does not include the original message in the email body in legacy Outlook for Mac

Since updating to version 16.110, replying to or forwarding an email does not include the original message in the email body in legacy Outlook for Mac. Apparently this is a known issue and a "work-around" is to switch to the new Outlook for…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-22T12:01:18.1966667+00:00
Leslie Marsh 30 Reputation points
answered 2026-10-13T19:14:07.7166667+00:00
Andrea Omašić 0 Reputation points
1 answer

3 of my email accounts have disappeared from outlook

3 of my email accounts have disappeared from outlook I don't want help setting up new email accounts I need help a technical person to come on. line and help me to recover the 3 that I cant see please/

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-10-05T14:30:05.5833333+00:00
Martin Cook 0 Reputation points
edited an answer 2026-10-05T15:21:12.1+00:00
Jayden-P 4,225 Reputation points Independent Advisor
3 answers

cannot retrieve the emails from Outlook for Mac previously locally stored from a backup on an external disk

Hello, I am using outlook for Mac on an Office 365 subscription. I am regularly moving the emails to local folders "on my computer" in order to avoid running out of space on my IMAP account. I had to delete the Mac due to an issue and now I…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2023-09-08T15:30:29+00:00
Anonymous
edited an answer 2026-10-04T09:56:31.8766667+00:00
JuliaMarvin 23,870 Reputation points Volunteer Moderator
3 answers

Outlook for mac search not working after migration to new mac

Outlook for Mac Legacy search is not finding historical emails after moving Outlook from a 2013 MacBook Pro to a new 2026 MacBook Pro. All the old emails are present and can be opened manually, including emails going back many years, but Outlook Search…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-09-29T06:28:02.3+00:00
Steve7 0 Reputation points
commented 2026-10-03T02:50:54.8566667+00:00
Hani-Ng 2,835 Reputation points Independent Advisor
1 answer

Outlook Calendar Error Message: One or more items in the folder won't synchronized

In my Outlook Calendar on my Mac. I get this error message: The changes could not be made because two occurrences of a recurring event cannot take place on the same day, overlap, or be scheduled in a different order than the one they were created in.

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-10-02T18:02:04.66+00:00
Martin, Felicia 0 Reputation points
answered 2026-10-02T18:39:11.8366667+00:00
Ruby Nguyen 3,640 Reputation points Independent Advisor
2 answers

Sudden change to the display of my email list in Outlook

Yesterday, the display of my email list in Outlook changed, probably due to my inadvertently hitting some button or key combination. My emails used to display compactly, one email per line. Suddenly yesterday each email was preceded by a line that simply…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-10-02T14:23:07.65+00:00
jtenenbg 0 Reputation points
answered 2026-10-02T15:04:11.29+00:00
Heimerdinger 1,465 Reputation points Independent Advisor
1 answer

I am not able to send or receive in Office 365 for Mac.

I am not able to send or receive in Office 365 for Mac.

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-09-30T00:18:39.48+00:00
William Hoover 0 Reputation points
commented 2026-09-30T00:24:15.64+00:00
William Hoover 0 Reputation points
1 answer

Outlook for Mac – Calendar Attachments Greyed Out on MacBook Neo

Hi, We are experiencing an issue with Microsoft Outlook for Mac where attachments in calendar events appear greyed out and cannot be opened or downloaded. Issue Description One of our users is experiencing this issue when her assistant creates calendar…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-09-09T07:23:22.7866667+00:00
DP 0 Reputation points
commented 2026-09-10T23:04:35.3933333+00:00
Hendrix 2,690 Reputation points Independent Advisor
2 answers

When I add a person to an existing outlook event, does everyone else also get and update email?

When I add a person to an existing outlook event, does everyone else also get and update email?

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-09-08T23:21:59+00:00
Ken Stevenson 0 Reputation points
commented 2026-09-10T01:27:37.9866667+00:00
Teddie Dang 1,970 Reputation points Independent Advisor
2 answers

How to login to my work email in my desktop app?

Hi. I am unable to login to my work email in my desktop app in my mac. I have added a screenshot for your message. Please help me sign in. Thank you

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-09-05T19:35:38.3+00:00
Abarajitha Kuruvayooran 0 Reputation points
answered 2026-09-08T19:23:44.0333333+00:00
Bruce (SqlWork.com) 85,786 Reputation points
1 answer

Legacy Outlook search stopped working after update to Outlook 16.111.2 on macOS 26.6

I believe I have encountered a regression in Legacy Outlook search. Environment macOS 26.6 (Tahoe) Microsoft Outlook for Mac 16.111.2 (Build 16.111.26072617) IMAP account Symptoms Search works correctly in New Outlook. Search returns no results…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-07-31T04:17:21.53+00:00
Lehar Lindre 0 Reputation points
commented 2026-09-05T20:56:55.8133333+00:00
Hornblower409 18,685 Reputation points
2 answers

Microsoft Outlook for MAC Updated Client Not able to send Emails with Attachment For Exchange 2019 Mailbox

It looks like Outlook (Legacy) and NEW is stuck trying to send an email from your Outbox to [Moderator note: Personally Identifiable Information removed] @contoso.com, and it's timing out with error code -1001 ("operation on the server timed out...…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-08-31T06:46:12+00:00
Muhammad Sohaib 20 Reputation points
commented 2026-09-04T10:53:29.1566667+00:00
JeseminQH 1,130 Reputation points Independent Advisor
2 answers

How to fix AADSTS50020 for Outlook on Mac?

My work email account moved from one domain to another but the cut-over happened without my knowledge, so I was not able to remove the old instance of the account from Outlook before the email address was already moved to the new domain. The email…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-08-17T14:00:16.03+00:00
S Holmes 5 Reputation points
recommended 2026-09-04T07:25:05.9866667+00:00
JuliaMarvin 23,870 Reputation points Volunteer Moderator
1 answer

Issues with Outlook syncing with GMAIL

My company uses Gmail (Google Workspace) for email, and I've funneled it through legacy Outlook for Mac successfully for ~4.5 years. As of Friday, August 14, 2026, something changed and Outlook on my Mac no longer fully syncs with Gmail. What still…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-08-20T23:18:56.31+00:00
Pinterest123 5 Reputation points
commented 2026-08-28T04:47:38.1266667+00:00
Elena-VH 2,450 Reputation points Independent Advisor
1 answer

Outlook Email search is not indexing properly. No search results on my mac after upgrade to Tahoe OS.

I recently upgraded my MacBook Pro to the new Tahoe OS. Since then, Outlook is unable to search or index emails. I get no search results at all. I recently rebuilt the Spotlight index capability, and also rebuild my Outlook database. The problem…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2025-12-13T18:17:46.6466667+00:00
Michael Jansen 0 Reputation points
commented 2026-08-25T01:44:52.47+00:00
Webhosting.net 0 Reputation points
1 answer

How to reinstall outlook for iMac after deletion

Outlook was giving me problems. Deleted all saved smart folders upon reloading. I deleted it and need to reload it and hope to get those smart folders back because they go back many years.

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-08-22T18:40:54.07+00:00
Linda Reagan 0 Reputation points
commented 2026-08-23T15:31:50.11+00:00
Jayden-P 4,225 Reputation points Independent Advisor