check box to mark bulk emails

d rasmusan 0 Reputation points
2026-10-30T14:40:25.9033333+00:00

I am missing my check box option to mark many emails to delete or move. I have looked through all settings and don't see an option to change it. How do I get that back?

Outlook | Web | Outlook.com | Settings
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  1. GsN5034 - IA 79,820 Reputation points Independent Advisor
    2026-10-30T15:20:34.7+00:00

    Hello,

    Did you check this option in Outlook.com Settings > Mail > Message List > Layout > Checkboxes?

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  2. AI answer

    2026-10-30T14:41:01.1366667+00:00

    Click the Select icon—the small box at the right of the current folder’s name—to restore the checkboxes for bulk actions in Outlook.com.

    1. Open Mail and select Inbox or another folder.
    2. In the message-list pane, find the folder name above the messages.
    3. Click the Select box icon on the folder name’s right side.
    4. Checkboxes should appear to the left of each message.
    5. Select the messages, then choose Delete or Move to from the command bar.

    This control can hide the previously always-visible checkbox column until selection mode is activated; it is not an option under Settings.^1^ The same resolution applies to reports where checkboxes recently disappeared in both new Outlook and the browser.^2^

    If using Outlook on a phone or tablet

    The mobile interface does not use a permanently visible checkbox column:

    1. Long-press a message or tap its circular sender icon.
    2. Tap additional messages.
    3. Tap Delete, Archive, or … for Move and Select All.^3^

    References

    1. Check boxes have disappeared - Microsoft Q&A
    2. How to re-enable check boxes to select multiple emails for bulk actions? - Microsoft Q&A
    3. How do I select multiple emails? | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

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