Can't find HTML

Enid Briggs 0 Reputation points
2026-10-22T15:39:19.9966667+00:00

Following instructions to restore bold, italic etc, but nothing happens when I click on Format Text or Message to tick HTML.

Outlook | Web | Outlook.com | Settings
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  1. Stefan Blom 357.1K Reputation points MVP Volunteer Moderator
    2026-10-24T18:05:01.57+00:00

    In Outlook settings, you can specify that you want to use HTML as your preferred e-mail format, and you can also specify which font and size you want to use by default. The screen shot below shows the Settings dialog box for Outlook on the web, but the new Outlook for Windows looks similar:

    ScreenCapSettingsCompose

    Existing mails that you have already sent or are in the middle of composing won't be affected when you change the default settings, though.

    For an e-mail that you are currently composing, you can change the format from the Options tab. Click Switch to HTML (if necessary) and then use the controls on the Format Text tab to modify the appearance of the text in the e-mail.

    ScreenCapMailCurrent

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  2. Manoel Barros 23,275 Reputation points Independent Advisor
    2026-10-22T16:59:18.7533333+00:00

    Hi!

    You mentioned HTML, but those options are not available in Outlook Web/New (the version of Outlook in the category you selected). Therefore, it is important to know exactly which version of Outlook you are using.

    Are you accessing the website [https://outlook.live.com/mail/], the "New Outlook," or "Outlook Classic"?

    You can try to distinguish between them by looking at the icon.

    • Outlook Classic enter image description here
    • New Outlook enter image description here

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