My Outlook Email is in a different language

Anthony Foster 0 Reputation points
2026-10-15T18:04:44.03+00:00

I opened my Outlook Live account and its in a different language. I cant read it to fix the issue. It seems some the options are blocked. I need help fixing the issue.

Thankyou

Outlook | Web | Outlook.com | Email
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  1. EmilyS726 273.7K Reputation points Independent Advisor
    2026-10-15T18:38:04.5133333+00:00

    Hello

    Please go to www.outlook.com, after you sign in, click on the gear icon on the upper right to launch Settings. Then go to General > Language and time to change the language back. You can use the screenshot below to guide you to the locations for these tabs.

    Screenshot 2026-10-05 134659

    Once changed, I strongly suggest that you go through the list below to further review and secure your account, because many users who got their outlook UI language changed also could experience other account compromise issues.

    Please complete these steps on a computer, not on a smartphone or tablet.

    ====================

    First, go to https://www.outlook.com and sign in.

    Click the gear icon in the top right corner to open Settings.

    Under Mail, review the following areas:

    Rules

    If any rules are listed, delete all of them.

    Conditional formatting

    If anything is set up there, delete it.

    Forwarding and IMAP

    If you see any entries or settings you did not create, remove them. Turn off POP and IMAP.

    Junk

    Review Safe sender and blocked list. If you don't recognize any, remove them.

    After that, exit Settings and return to outlook.com.

    Open the To Do section by clicking the blue checkmark icon on the left side. Delete anything there that was not created by you.

    ====================

    Go to https://account.live.com.

    Under Your info > Sign-in preferences, review all aliases on the account. If you see any alias you do not recognize, remove it.

    Next, go to the Devices section of your Microsoft account and remove any devices you do not recognize.

    ====================

    Please also do the following in Security section

    Change your password

    Enable two-step verification

    ====================

    Go here https://account.microsoft.com/privacy/app-access Click on "Don't allow" for anything you don't recognize.

    =======================

    Then go to Security > Manage how I sign in and make sure all contact information belongs to you.

    On that same page, scroll down to App passwords and remove any existing app passwords.

    Also on the same page, click on Sign out everywhere. This is intended to disconnect any active sessions that may still be connected. Please note that this can take up to 24 hours to fully take effect.

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  2. AI answer

    2026-10-15T18:04:57.5433333+00:00

    If Outlook on the web is showing in a language that cannot be read, use the settings path by position:

    1. Open Outlook on the web.
    2. Select the gear icon in the top-right corner.
    3. Open General.
    4. Select Language and time.
    5. In Language (Country/Region), choose English or the preferred language.
    6. Select Save.

    If some options appear blocked, changing the display language from Settings > General > Language and time is the supported way for Outlook on the web.

    If the language changed unexpectedly, also review account settings for anything unfamiliar:

    1. In Outlook settings, review Rules and remove any that were not created intentionally.
    2. Review Forwarding and IMAP and remove unfamiliar entries.
    3. Review Junk settings and remove unknown safe senders or blocked entries.
    4. Change the account password.
    5. Enable two-step verification.
    6. Review recent sign-in and account security details, and remove anything unfamiliar.

    Some account-wide sign-out changes can take up to 24 hours to fully take effect.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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