account blocked notreceiving email

Question

account blocked notreceiving email

Anthony Gniotek 0

my aacount when checkin say my account has been blocked due beinused ilegally. I have changed my password but still no sucsess.　

duplicate thread. Account blocked mail

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Answer 1

If Outlook.com says the account was blocked for illegal or suspicious use, changing the password alone may not unlock it.

Try to unblock the Outlook.com account by resetting the password and completing the security verification process.
If the account is still blocked after that, use the Microsoft account sign-in helper.
If the sign-in page does not show "Let's prove you're human", the account may be locked due to suspicious activity or a Terms of Use violation. In that case, use the aka.ms/ reinstatement link shown in the sign-in window and submit the reinstatement request.
After submitting the reinstatement form, do not submit additional requests, because that can slow the review.
If email is still not working after access is restored, check whether the Outlook.com mailbox or Microsoft cloud storage is full, because a full mailbox or storage can prevent sending or receiving email.

If the account was blocked because of unusual sign-in activity, Outlook.com requires a password reset to unblock it. If the account remains inaccessible, the sign-in helper and the reinstatement process are the supported next steps.