how to enable background image for co-pilot

Phil Lewis 0 Reputation points
2026-09-24T14:51:17.73+00:00

Hello, my copilot screen is showing only a black background image.

Microsoft Copilot | Windows Copilot | App
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  1. Phil Lewis 0 Reputation points
    2026-09-30T15:34:36.18+00:00

    Instructions did not work.

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  2. Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
    2026-09-27T14:24:28.84+00:00

    Hello Phil Lewis,

    I think we first need to identify which Copilot screen you’re seeing. The earlier steps apply to an Edge new tab, while your question is tagged as the Windows app.

    Is the background black but the chat box still works, or is the whole Copilot window blank? A screenshot with personal information hidden would help.

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  3. AI answer

    2026-09-24T14:51:31.79+00:00

    If the Copilot screen is showing only a black background, the supported way to change it is in Microsoft Edge’s Copilot new tab page settings:

    1. Open the Copilot new tab page.
    2. Select the Settings gear icon.
    3. Select Theme settings Change background.
    4. Choose one of these options:
      • refresh daily
      • no image
      • upload an image
      • select a different theme

    If the background still stays black after changing it:

    1. Confirm Sync is turned on.
    2. Close and reopen Microsoft Edge.
    3. If needed, restart the device.
    4. If Edge does not close, open Task Manager, end the Microsoft Edge process, and reopen the browser.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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