My account got hacked

Aaron Joseph Regondola 0 Reputation points
2026-08-31T14:06:01.83+00:00

I got hacked in minecraft hypixel skyblock when a guild told me to enter a discord server. everything was fine until I registered in the discord server, asking my minecraft name and email. I placed there with the authenticator code.

Now my email, recovery email, and password have been changed.

The recovery email thing does not work for me. because the email, recovery email and password.

all I have is that my account is still linked in the authenticaor app with my original email. everytime I hit change password it makes me login to a different outlook account. When I use the authenticator code. It says "there's a temporary problem with the service. Please try again. If you continue to get this message, try again later."

My minecraft account in lunar client is still linked and I can still play.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Vikki-T 12,060 Reputation points Microsoft External Staff Moderator
    2026-09-01T11:20:24.2666667+00:00

    Hi Aaron Joseph Regondola,

    I understand how concerning it must be to lose access to your account, especially after its security information was changed. Please do not provide any further passwords or verification codes to anyone, even if they claim that the information is required to verify your Minecraft account.

    Since your password and recovery information have been changed, please start with compromised-account recovery process: How to recover a hacked or compromised Microsoft account

    The Sign-in Helper on that page will ask for the affected email address and guide you to the available recovery or support options. If you would like to speak with a Microsoft support agent, you can also use: Contact Microsoft Support

    If you cannot sign in with the compromised account, try accessing the support page with another working Microsoft account and explain that the original email address, recovery email, and password were changed without your permission.

    Please note that this is a user-to-user support forum. Moderators, contributors, including external Microsoft employees, cannot access account back-end systems, restore accounts, or change security information. Microsoft Support must also verify account ownership before any recovery assistance can be provided.

    Also, avoid posting your email address, Authenticator codes, recovery details, receipts, or other personal information publicly. Since Lunar Client is still signed in, avoid signing out for now, but please be aware that an active game session does not restore control of the Microsoft account. Thank you so much for your understanding. 


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. Aaron Joseph Regondola 0 Reputation points
    2026-08-31T14:16:10.4166667+00:00

    can I please talk to a microsoft agent please

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