Copilot Issue in Outlook

Question

Copilot Issue in Outlook

Beth Williamson 0

Every time I open a new new email Copilot appears. How do I get rid of it? I still want to be able to use Copilot. I just don;'t want it show up in every new email.

Neal C 0 Reputation points

2026-10-13T15:47:11.61+00:00

I agree 100%. This is so annoying and I cannot find a Setting to use "part" of CoPilot in Outlook without all of it.

2 answers

Your answer

Neal C 0 Reputation points

2026-10-13T15:47:11.61+00:00

I agree 100%. This is so annoying and I cannot find a Setting to use "part" of CoPilot in Outlook without all of it.

Answer 1

In Outlook, Copilot behavior is controlled by the Copilot settings rather than per‑message pop‑ups. To stop Copilot from automatically appearing while still keeping it available, use the Copilot toggle so Copilot stays enabled but its entry points are hidden until explicitly selected.

In Outlook (new for Windows, web, Mac, iOS, Android):

Open Outlook.
Go to Settings.
Select the Copilot section.
Use the Turn on Copilot (or similar Copilot toggle) to adjust visibility so Copilot does not surface automatically in each new message, but remains available when manually invoked.

If the goal is to hide Copilot entry points (such as “Summarize this email” or draft prompts) without fully disabling Copilot, use the Copilot toggle per account so Copilot does not appear by default in every new email but can still be accessed when needed.

Note: In classic Outlook for Windows, there is currently no specific setting documented to control automatic Copilot pop‑ups per new message; the Copilot toggle and “Turn on Copilot” controls are available in new Outlook and other platforms.

References:

Answer 2

Hi @Beth Williamson,

Welcome to the Microsoft Q&A forum.

I would like to provide you with the following information:

At this time, you will not be able to configure or customize Copilot for specific individual features or sections. You can only enable or disable Copilot as a whole.

However, you may share this experience with the Microsoft application development team. This will help Microsoft’s development team better understand customers’ experiences and consider adding more features or settings that allow users to customize Copilot more flexibly in the future:

Ideas · Community

If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

I look forward to continuing the conversation.

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