Cannot download files from OneDrive

Anonymous
2020-10-29T21:29:05+00:00

I am currently attempting to download files from a very large folder shared with me on Onedrive. The size is probably greater than 100GB. I have tried syncing the folder, but get the following error: "We can't sync this library because it's too large". I have also tried downloading it directly, but the zip file keeps getting corrupted and I get textfiles stating "all errors" or that there are some errors and not all subfolders will download. How can I retrieve these files from the cloud????

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2020-10-30T03:23:23+00:00

    Hmmm it may be the case then that this is a problem because I have nested folders within the big folder I am attempting to download (therefore I am attempting to move multiple folders). Not sure what my approach should be.

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  2. Craig Long 19,015 Reputation points
    2020-10-30T01:52:27+00:00

    This is from the article:

    Important: The Add to my OneDrive option isn't available when:

    • You're signed in with a work or school account. Instead, you'll see Add shortcut to OneDrive.
    • You've already added the folder to your OneDrive, or you have more than one folder selected. (You can't add multiple folders at the same time.)
    • The item you're trying to add isn't a folder. (Add to my OneDrive isn't available for individual files or for collections of files such as albums.)

    You can ask OneDrive support at https://support.microsoft.com/enus/contactus/onedrive/tech-services/

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  3. Anonymous
    2020-10-30T01:42:07+00:00

    This seems like it should work, but even though I am able to edit the folder, the "add to my onedrive" button is not an option. Any ideas why that might be? I just tested altering the contents of the folder so I know I am able to edit it.

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  4. Craig Long 19,015 Reputation points
    2020-10-30T00:59:57+00:00

    Have you tried "Add to my OneDrive"?  That should work much better than just downloading directly from the website.

    Just add the entire folder.  After it downloads you can move it out of your OneDrive folder on your PC.  It won't take up your OneDrive quota.

    But you need editing permissions on the folder assigned to you from the sharer.

    https://support.microsoft.com/en-us/office/add-and-sync-shared-folders-to-onedrive-8a63cd47-1526-4cd8-bd09-ee3f9bfc1504?ui=en-us&rs=en-us&ad=us

    I just discovered today that there is a daily downloading limit to OneDrive data of about 1/2 terabyte per day.  I now have a gigabit internet and OneDrive can't keep up with this current backup I'm trying to make.

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