5 questions with Microsoft Advertising | Accounts, profiles, and login | Users and permissions tags

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1 answer

Can not access my business profile

I noticed that information on Bing maps about my business is not accurate. I tried to use email I registered with to sign and system throws an error: "AADSTS500200: User account 'my business email here' is a personal Microsoft account. Personal…

Microsoft Advertising | Accounts, profiles, and login | Users and permissions
asked 2026-09-22T02:12:54.5133333+00:00
Dmitriy Bondarchuk 5 Reputation points
edited an answer 2026-09-22T07:59:32.56+00:00
MS Advertising - Vahid 580 Reputation points Microsoft External Staff Moderator
2 answers

My account on MSN Brazil was deleted.

A few years ago, I was invited to have all my blog articles republished on the MSN Brazil site. Over the years, I built a community of more than 15,000 people there. Yet, this year, you simply deleted my profile without warning or any explanation as to…

Microsoft Advertising | Accounts, profiles, and login | Users and permissions
asked 2026-09-01T20:28:07.04+00:00
Thiago Pereira Correia 0 Reputation points
commented 2026-09-01T22:48:55.08+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

Title: Microsoft Advertising Account Suspended, Appeal Access Blocked — Please Reinstate Our Account

Hello Microsoft Advertising Support Team, We need help reinstating our Microsoft Advertising account. Our account was suspended, and we later received an email stating that the suspension was upheld. However, we are unable to properly continue the appeal…

Microsoft Advertising | Accounts, profiles, and login | Users and permissions
asked 2026-07-08T01:35:46.03+00:00
lucien pan 0 Reputation points
answered 2026-07-08T01:37:14.1666667+00:00

AI answer

1 answer

How to switch my Account from Personal Account to Work Account when button is missing in My Settings?

Hello! I am trying to connect Microsoft Ads to BigQuery in GCP, I have achieved all the credentials I need and initiated the Cloud Run Function. However I get the following error log: ErrorCode = "PersonalIdentityNotAvailable" Message =…

Microsoft Advertising | Accounts, profiles, and login | Users and permissions
asked 2026-01-02T12:50:07.2166667+00:00
Tristan van Weeren 0 Reputation points
answered 2026-01-02T13:56:54.3466667+00:00
MS Advertising - Arsen 160 Reputation points Microsoft External Staff Moderator
1 answer

Unable to login after Entra ID tenant migration

We have migrated a client into a new Entra ID tenant. All Microsoft Ads users are no longer able to login using their work account after the migration. The login is successfully redirected to the correct tenant for authentication. The user receives the…

Microsoft Advertising | Accounts, profiles, and login | Users and permissions
asked 2025-08-28T02:04:35.3533333+00:00
Dale Walker 0 Reputation points
commented 2025-08-29T21:10:50.65+00:00
moiz moiiiz 0 Reputation points