5,501 questions with Outlook | Outlook for mobile | Outlook for iOS | For business tags

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2 answers

Mail keeps going to the junk folder

I do not have access to a regular computer, and I use the outlook app. No matter how many times I click that mail is not junk the mail continues to go to the junk folder. I have made the sender a favorite in my contacts. Is there any other way to make…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-10-05T12:06:28.09+00:00
P C 0 Reputation points
answered 2026-10-05T12:23:29.06+00:00
Roebe Ta 1,545 Reputation points Independent Advisor
2 answers

IOS Outlook app keeps crashing when I open it

Issue just started this evening. When I open the IOS Outlook app, it will crash and close after a few seconds.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-23T02:33:03.62+00:00
Oeftering, Matthew P 15 Reputation points
commented 2026-10-01T13:07:21.0233333+00:00
Michael Brennan 5 Reputation points
2 answers

Can’t login to my email

I have an email for work. [Moderator note: Personally Identifiable Information removed]@aercmn.com anytime i try to sign in on outlook, it takes me to the authenticator app and say “open your authenticator app and approve this request” but at that point,…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-30T20:04:45.71+00:00
Rebekah Joe 0 Reputation points
edited the question 2026-09-30T20:34:53.1266667+00:00
Jack-Bu 6,865 Reputation points Microsoft External Staff Moderator
3 answers

Kindly provide a solution for outlook issue on iOS

User on Intune-managed iPhone 15 running iOS 27.0. Microsoft Outlook version 5.2637.0 crashes immediately on launch. Reboot, reinstall, and update performed without resolution. Other Microsoft apps function normally. Outlook Web Access remains…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-25T08:58:44.7566667+00:00
Syam Dileep(C) 0 Reputation points
answered 2026-09-26T03:00:05.4466667+00:00
Hornblower409 16,200 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Outlook on Mobile Keeps adding Water Pistol Emojis when opened on Outlook

We’re experiencing an issue with Outlook where a 🔫 water pistol emoji is being displayed at the end of emails sent by one particular user. The emoji has not been intentionally added by the sender and does not appear to be part of their…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-21T11:59:18.5833333+00:00
Yasmeen Hussein 25 Reputation points
commented 2026-09-23T18:21:16.9233333+00:00
Kristen Tran 2,040 Reputation points Independent Advisor
1 answer

Authenticator app loop

Hi, I uninstalled my authenticator app over the weekend assuming it’s not needed not. Apparently it was supporting my outlook and teams on phone. Now I can’t sign in on outlook and teams on phone because reinstalling the app says it keeps it’s sending a…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-22T09:05:13.96+00:00
Pranav Vohra 0 Reputation points
answered 2026-09-22T09:27:07.77+00:00
Heimerdinger 630 Reputation points Independent Advisor
4 answers

Suddenly unable to log into Outlook App on iPhone, company IT struggling to diagnose

Hello, On October 14, 2025, I opened the Outlook app on my iPhone (16 Pro Max), saw my inbox, and then it logged me out of my account. I tried to log back in and kept receiving a very generic "Oops, something went wrong" error (see attached). I…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-10-20T16:19:04.4633333+00:00
Alicia C 0 Reputation points
commented 2026-09-20T11:45:40.2433333+00:00
Jack Samuel 0 Reputation points
2 answers One of the answers was accepted by the question author.

Your Organization has blocked your account

My Iphone logo for Outlook changed to Your Organization has blocked your account. I started this Microsoft 365 subscription well after I retired, and no organization should be attached to this account. I tried online searches to fix myself, but have…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-08T16:52:56.0633333+00:00
Vince Conte 20 Reputation points
accepted 2026-09-19T16:58:52.21+00:00
Vince Conte 20 Reputation points
1 answer

Outlook 5.2635.0 build 54733391 terminates at launch on Apple Vision Pro running xrOS 27.0 (24M362).

Outlook 5.2635.0 build 54733391 terminates at launch on Apple Vision Pro running xrOS 27.0 (24M362). DYLD reports a missing ContactProviderManager.init(domainIdentifier:) symbol in /System/Library/Frameworks/ContactProvider.framework. The identical…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-15T16:43:11.3666667+00:00
Roskow, Marc 0 Reputation points
commented 2026-09-16T17:58:31.5266667+00:00
Roskow, Marc 0 Reputation points
1 answer

Outlook Mobile App sync problem

Hello Microsoft Support Team, We recently configured our on-premises Active Directory and Exchange environment in Hybrid mode with Microsoft 365. Following this configuration, we started experiencing issues with Outlook Mobile. Specifically: Outlook…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-16T14:00:39.64+00:00
Elvin Rashidov 0 Reputation points
edited an answer 2026-09-16T14:48:48.2366667+00:00
Roebe Ta 1,545 Reputation points Independent Advisor
1 answer

Cannot get a user signed into the tenant using Outlook for iPhone

We have created a new Microsoft tenant for a client. Previously, they were using GoDaddy for email and the user was able to use Outlook for iPhone for his email package. Once we migrated away from GoDaddy to Microsoft directly, he hasn't been able to…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-13T23:32:25.2233333+00:00
Administrator 0 Reputation points
commented 2026-09-15T00:33:49.5033333+00:00
Kien 1,710 Reputation points Independent Advisor
2 answers

IOS Outlook mail add in

I have Outlook on my IOS devices and my add in was working very well, all of a sudden, the incon is no longer there, when I go to the drop down menu, and try to click it again, its keeps failing.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-08-12T22:56:00.0166667+00:00
Mike Patel 0 Reputation points
edited an answer 2026-09-11T01:37:39.59+00:00
Hendrix 1,670 Reputation points Independent Advisor
1 answer

Iphone notes synced with outlook exchange were lost. need them recovered

I had Notes stored under an Exchange account on my iPhone. I recently signed into/reconfigured that Exchange account, and afterward the notes disappeared. The Exchange folder and my old Notes subfolder are still visible, but the notes inside are gone.…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-08-20T17:26:07.6466667+00:00
matt whelan 0 Reputation points
edited an answer 2026-09-11T01:21:39.31+00:00
Hendrix 1,670 Reputation points Independent Advisor
1 answer

Location in calendar appointments

I just got a new phone. Now my calendar in Outlook is not pulling up the location of the place I want to hold a meeting. Its like the automatic function is not working.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-08-03T17:29:21.1066667+00:00
Curt Lindsey 0 Reputation points
edited a comment 2026-09-03T17:55:13.1533333+00:00
Hendrix 1,670 Reputation points Independent Advisor
2 answers

How to identify who’s admin for this email address?

How do I work out who’s the admin for my account? It tells me to contact the admin but I can’t work out who’s the admin? I want to create a new email address for this domain?

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-02-14T08:20:35.6266667+00:00
David Tyler 0 Reputation points
commented 2026-09-03T12:50:57.4133333+00:00
Hamad Ali 0 Reputation points
1 answer

Outlook for iOS does not send push notifications for emails moved by Rules – Is there an official solution?

English Hello Microsoft, We have encountered an issue when using Exchange Online with Outlook for iOS. When a user creates an Outlook Rule that automatically moves an incoming email to a specific folder, for example: Email received from Sender A → Move…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-01T03:33:26.09+00:00
Brian 0 Reputation points
edited an answer 2026-09-01T07:44:32.9833333+00:00
Kristen Tran 2,040 Reputation points Independent Advisor
2 answers

Email bouncing

Microsoft 365 Email Delivery – Outgoing Emails Bouncing I am experiencing an issue with email delivery from my Microsoft 365 business email account. Several people have told me that emails I send are bouncing back or not being delivered. I need…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-08-31T18:10:45.1766667+00:00
Theresa Park 0 Reputation points
commented 2026-09-01T03:39:28.5+00:00
Elena-VH 1,890 Reputation points Independent Advisor
3 answers

Is any one else seeing this error when trying to log into outlook? Also the app on my iphone does not load and now all my emails disappeared

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-08-31T21:34:44.7833333+00:00
Karen Munguia 5 Reputation points
edited the question 2026-08-31T22:14:51.0033333+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
1 answer

Need help to receive email

I'm unable to send or receive email on my Apple devices including a MacBook Air, ipad and phone. Can you help me?

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-08-25T12:46:51.17+00:00
Chris Ruys 0 Reputation points
commented 2026-08-26T15:58:32.22+00:00
Alina Le 5,495 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Unable to remove Outlook and Teams from IPhone

Hi, i did a migration where we moved the domain to another tenant but for some reason iPhones don't want to let go on the old account and when they login it keeps saying duplicate account. We've tried clear app, deleting the apps, delete account from…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-08-24T19:37:00.8866667+00:00
Raymond Brooks 476 Reputation points
commented 2026-08-26T15:10:22.2366667+00:00
Chris-D 1,690 Reputation points Independent Advisor